Read Our Customer Reviews
Letters from very happy customers - 2009
6-19-09 - Lexington, Kentucky
Hi Brad,
I’m really enjoying my grand tenor pan flute, and will be playing a wedding with a string quartet this weekend- a wonderful combination!
I’m wondering if you know of any case or protective bag that would fit the instrument? I’d appreciate any advice you have.
Many thanks,
Kristy
Kristy L. Kirsh
Professor of Flute, Asbury College
Director, The Flute Symphony of Lexington
Flute Instructor, Centenary School of Music
Hi Kristy - I use small luggage and put foam rubber on the top and bottom. Take a look at what Shay from Israel did with his flute.. It looks very nice. ... brad
6-18-09 - Ashqelon, Israel
Hello Brad. I got the Grand Tenor pan flute. Flute Excellent! Precise and beautiful work. The sound wonderful. Shipping was great. Thank you very much from the creativity and joy. I am attaching picture of the bag making for the flute, and picture of others that I have. Thank you very much, goodbye, Shay.
6-17-09 - Florida, USA
Loved the Grand Tenor so much. Gotta have more. So I can practice while traveling. I also share with kids that I meet. So, could you give me the link to purchase a set of pocket pipes? I am also getting one of your Fun Pipes. Too much fun!
Thanks!!! Nancy
6-16-09 - Selangor, Malaysia
Hi Mr Brad White
I received the Tenor panflute by mail today.
Thanks.
Yours sincerely,
Raja Mohan Nathan
6-15-09 - Tennessee, USA
Pan Flute arrived today Monday (ordered on Friday). Thanks so much for your prompt customer service! This will be a gift for my husband for Father's Day. He will be so excited.
Debbie
6-10-09, Michigan
Just keeping in touch.
Hello !
About 6 months ago I bought 2 panflutes from you. I just wanted to let you know I really like and enjoy the instruments. They trully have a unique sound, compared to the other ones I have and had over the years.
I do have some posted on you tube, if you get a chance to check them out, I'm always open for any sugestions you may have, as a professional panflutist. It's really hard, the band I've been with, we all had fallen out about 1 year ago, and 6 months ago I decided to just perform by myself, it's really hard to do but with GOD's help I do what I can.
All my videos, are recorded live. Keep in mind I am not a professional panflutist.
Maybe one day I will play like one.
I know ... Practice ... Practice ... Practice ...
Practice makes perfect !
Thank you for everything.
MARIO GAFENCU
6-5-09 - Tamil Nadu, India
Aloha
Hi Brad & Melinda
i am very very very Happy and excited. Cuz am gonna tell you that i have received the Beautiful 15 Pipe Left sided Alto Panflute. I was looking at the status of delivery through online and found it cleared customs at our place on 4th but today being 5th i shoudl ahve got.. To my surprise my fiancee gave it to me .God there was not limit for my Joy and Happines
Yeah she reached safe and sound. You know what i could not stop playing it... i mean though i am just gonna start playing . I just took her out and just tried to blow and to my little happiness i played the low G note alone..Starting tomorrow am gonna play the Panflute following Brads instructions.
Thank You Very Much Brad and Melinda
Rex
[Tamil Nadu or "the land of Tamil" is the southern-most state of India.]
6-4-09 - North Carolina, USA
Brad,
The 18-pipe tenor and book arrived today, more or less as you predicted. Actually ahead of what I anticipated. Straight out of the box, I produced sensible tones from even the top octave, (though not, I suppose yet from the highest pipes), and quite close to what I should expect from the lower pipes. I'm in a state of bliss and anticipation. I cannot wait to get home and spend serious time with the pan flute, working from the book and my growing stock of Zampona pieces.
Many thanks!
Charlie Carter
Melinda and Brad,
At home tonight, I was amazed at what I could do. I've no problems at all with the G-scale notes - all 18 of them. However, I haven't quite gotten any sharps or flats yet. I'm only on lesson 2 of the book, but I feel empowered! I'll have a look at the DVD.
Thanks again for the thrill,
Charlie
6-3-09 - Barbados
Hello Melinda & Brad: It was great excitement in our home today - the Pan-flutes arrived! Sharon collected them from the post office and some rather unusual notes have been floating around throughout the day! The Pan-flutes are beautiful, but will take time for the younger boys (and me!) to get the musical sounds going!. Joseph, the 9 year old , seems to be making the most pleasant noises so far and is making some progress! Thanks for the great service. We will be in touch with questions I am sure. Jill
6-2-09 - Switzerland
Yea! The box arrived today! It's in perfect condition and so far no customs! I'm eager to open it and see the wrapped package - though I won't get to see the flute until Garrett gets here in mid- June.
Thank you so much - for your care in packaging, filling in the form and sending.
Best regards to you both,
Anne
5-29-09 - Arizona USA
Hi Melinda and Brad,
Just to let you know I've all ready received my pan flute. Just gorgeous. What a beautiful instrument. I'll be playing it all night tonight. And yes, Brad, the tone and ease of playing are so much better than the plastic. Of course, I haven't a clue how to hit those high notes. The diameter of those tubes are much smaller than the pvc pipe used in my "street" version. I sure love the tone!
Also, just started listening to your cd--wonderful music and recording. I can't wait to incorporate my harp playing along with the flute with my own compositions.
My thanks to you both, and admiration for your music and instrument building as well, Brad.
Take care,
Schim Schimmel
5-27-09 - Ukraine
HI, Melinda!
Is glad to inform that a parcel has received 27.05.09.
THANKS!!!
I would ask you questions, but alas, I do not know your language. I use the translator, but there all is not always clear.
Come in the summer to us on the sea. Will have a rest also me learn to play on panflute.
Valentin.
5-21-09 - Virginia, USA
You guys are good !!! I love the wrapping and it will come as a nice surprise for Skip. I like your touch and if he progresses nicely on the Pan Flute I will let you know. If he doesn't, the I will take that up with him :) Thank you for everything especially your personal touch, It's deeply appreciated.
Joe
5-21-09 - Russia
Aloha,
Brad,
Just wanna you to know - I've got it, and it is in the best condition. The
instrument [18-pipe Tenor] looks and sounds better then I dreamed before:) Thank you so much and be sure that I will recommend your shop and your site to my friends.
From Russia,
with best wishes,
Cyril
5-18-09 - New South Wales, Australia
Hi Brad,
I bought a 18-Tenor pan flute from you about two months ago and I’d just like to say thank you very much for such a beautiful instrument.
I have taken it into the bush near-by when I go camping, and played tunes that I never knew I could. I know of nothing more enjoyable then sitting around a camp fire with some friends and family as they listen to the hypnotising melody created by this instrument.
I was never very musically minded but this instrument now means a lot to me. It has shown me something new in life that I would recommend to anyone!
Thanks again...
Aaron J Lake
5-16-09 - Sultanate of Oman
Hi Melinda,
I wanted to inform you that we have received the panflute [Grand Tenor] on Wednesday 13/5/2009.
Thank you very much! Its beautiful!
Kind Regards
Jehan
5-12-2009 - Fioda, Sweden
Hi,
I just wanted to say that the flutes arrived yesterday 11th of May to my boy's joy.
Thanks
Marie Strandberg
[Simon wrote: I'm 16 years old, and I live in Sweden. I've always been fascinated by pan-flutes, and recently I decided I want to learn how to play it.
I've always been a musician, playing the oboe for 8 years, and piano for a couple of years too]
5-11-09 - Virginia, USA
I played the flute for 54 years and recently had to give it up because of arthritis in my fingers...
I received my pan-flute 2 weeks ago and I love it...
Kathryn
5-9-09 - Jawa Barat, Indonesia
Hi Melinda,
I had received the package of grand tenor yesterday (May 08, 2009). It's so nice, I love it.
Thank you Melinda & Brad.
GBU.
salam,
Jeffrey K
5-6-09 - New Jersey, USA
Hi Brad,
Wanted to let you know that the flute [18-pipe tenor] arrived safe and sound. I've played a couple of hours on it and I absolutely love it!! Thanks so much!
Tim
5-5-09 - Australia
Hi Melinda,
I'm delighted to say our flutes have just arrived.
We are so looking forward to learning to play them.
One is for my 18 yr old son and the other for 5 of us to learn on.
If we pick it up, we'll be ordering some more.
We are piano and violin students and are looking forward to
playing this fascinating instrument.
We really enjoyed all Brad's live demonstrations. Captivating!
Many thanks,
Karen S
Australia
5-4-09 - Phoenix Arizona, USA
Dear Melinda and Brad,
I received my pan flute and am very happy with it. It is exactly what I expected it would be. Thanks for the instructional DVD, I have been watching it. I really do love the pan flute music so can't wait to get proficient at it.
Thank you.
Harold
5-2-09 - New York, USA
Hi Melinda!
Our flute arrived and in perfect time for my husband's birthday! He loves it! It is a beautiful looking and sounding instrument! Thank you both for everything! We have all tried the flute (kids included) and we may have to order a few more! Thank you again!
Warmest Regards
Barbara
5-1-09 - Veldhoven, Netherlands
Dear Brad, I would like to tell you that I have received the panflute on 28 april. Today I gave it to my husband Gary, and he is very happy with it.Thank you for the very good service, we are very glad with the new instrument. With musical greetings, Mary v. H
4-30-09 - Troy Michigan, USA
Dear Brad and Melinda,
I received the Pan Flute today and its a beauty.
You were so right when you told me that there is no comparison between this
flute and the $30 plastic one that I had before (long gone).
I am a real beginner and I have some troubles in getting a sound out of the
shortest pipes, but I am confident that with the help of your DVD I will
soon improve my skills.
A question about maintenance: Do I have to oil the pan flute once in a while ? Please advise.
And...thank you again for this wonderful instrument.
I will keep you posted with my progress.
Best regards,
Gerardo Pavone
Troy, Michigan
Hello Gerardo, You will never need to oil one of our panflutes, they have already been specially treated in oils and waxes.... so just enjoy! Aloha - Brad
4-28-09 - Texas, USA
Hello Brad & Melinda,
I just received the Grand Tenor panflute last night, the shipping package delivered in good shape.
The flute is really nice as same as in your ad. The tenor sound is warm and sweet, I love it.!
Also, I like to thank you to add in the instructional DVD.
Regards,
Jacquot H.
4-27-09 - Colorado Springs, USA
Brad & Melinda,
I recieved my Panflute this morning in excellent condition. Thank you very much for the extra care in packaging. The Panflute is very beautiful and I am excited to get started to play. I am 36 and this is my first musical instrument ever so wish me luck.
Thank You,
Arron
4-24-09 - Indiana, USA
A while ago I ordered your Grand Tenor panflute. I have been so very happy with it, and I am finally starting to get good enough to play in front of others. I am so tempted always to take it outside hiking and such...which I really am hesitant to do with the grand tenor because of its size. So I'd like to order one of your pocket panpipes to take with me outside.
Thanks!
Dana
Hi Dana, the Pocket Pipes are perfect for travel & hiking, only 7 inches and you really can play a lot music on them. I sent you a link to place your order. .. brad
4-14-09 - New Jersey, USA
WOW! YES; Now I understand and yes, you are absolutely right!!!
Now I just have to tell that to my brain and see if it listens to me. :-)
I will try that when I go home this weekend.
But you know what?
This proves to me that, when you say on your website that you will write
back to help your customers, you are not just saying that to get people to
buy from you.
You REALLY DO and very quickly indeed.
THANK YOU Brad,
A VERY HAPPY customer from New Jersey, USA.
Domingos
4-14-09 - Ontario, Canada
Hello Brad!
I just got this pan flute. Funny, This week we had a holiday. Easter. Monday everything was closed. Today Tuesday.. I know someone at the post office. I went in to asked her if the package was in from Hawaii, She said Yes! I beat the mailman, LOL. Yeah, THIS is great, I would like to Thank-you so much. This means alot to me. I love music. With my hearing problem in both ears I can do it.
I am hoping to play one song at my Son's wedding in June. 27 , Thank-you again
God Bless you.
Brian
4-8-09 - Surrey, England
Hi Brad and Melinda, just writing to let you know the panflute turned up this morning in fine condition and well packaged. Thankyou very much for all your care in getting it to me. I have a had a quick go and I am already getting the hang of it. I will watch the dvds later and read more carfully the care sheet you provided which I find invaluble.
It is a beautiful piece of craftmanship!
Thanks
guy
4-5-09 - Pennsylvania, USA
Brad,
I received my pan flute [Grand Tenor] this past Friday. I was real impressed with the quality of sound as well as the workmanship and finish of the pan flute. I would strongly recomend anyone intersted in purchasing a pan flute to first look at your excellent web site and then consider purchasing a pan flute from you, Brad White.
ps You have an excellent training DVDThank you,
Neil Frederick /Cabinet Maker
4-3-09 - Novosibirsk, Russia
Hi!
Panflute arrived at Wednesday, 1 april.
Great instrument! Thank you very much! - Vadim
3-30-09 - England
Dear Brad
I am just writing to let you know that my son's panflute has arrived in good time for his birthday and to thank you for sending to me here in England.
With kind regards and best wishes
Christa
3-28-09 = Alexandria, Egypt
Dear Melinda , Dear Brad..
I have received the Pan-Flute last Sunday 22 March. [10 days Hawaii to Egypt]
It is wonderful, and your CD's are great, I am listening to them all the time,
Thanks a lot my dear :)
Best Regards
Karim Rashid
MSC Egypt / Operations Manager
3-28-09 - New Jersey, USA
Hello Brad,
I received my Pan-Flute, books and the
CD set three days ago. Thank you for the fast service.
I am formaly from Hungary living in the USA for 53years. I graduated from
the "Bela Bartok Musik Konzevatorium"
Budapest, Hungary, with majoring in Flute.
My flute teacher was the world renouned Jeney Zoltan.
First I heard the pan-flute played by a Romanian musician about 15 years ago, and I got hook on its beatiful sound. Finally after all those years I am able to own and learn to play this beatiful instrument.
Bela
Ps. Your Web site is the best designed
I ever seen.
3-27-09 - Florida, USA
Hi Melinda,
3 days and it is here! From our most western state of Hawaii to the most southeastern part of Florida! Incredible! I live in SW Miami-Dade County surrounded by dirt roads and tomato fields. Our faithful postal service delivery vehicle kicked up lots of dirt and drove to our front gate with the package. Our herding dogs and sheep are in for a treat when I call them with the Panflute later.
You have great packaging so it arrived just fine. Now I need to be patient, one note at a time!
Robert
3-26-09 - New York, USA
Melinda,
I received my flute on Saturday. I absolutely LOVE it. The tonal quality is superb. I have almost mastered the upper notes and breath control is definitely the key for me. I am looking forward to being able to play well enough to serenade my friends. Thanks so much for a beautiful instrument. - Connie
3-25-09 - Moscow, Russia
The panflute has arrived today. It's a wonderful instrument, thank you.
Best regards. Nelia
3-25-09 - Ontario, Canada
Hello to all. My name is Daniel. I recently [March 6,] got a tenor pan flute from Brad and have been practicing and enjoying this wonderful instrument. At first I was getting dizzy and hyperventilating traying to play it. Then things got better but still felt that it took so much air. At one point I got a bit discouraged but kept trying. You pros make it look soo very easy and effortless, lol. Then one day I kind of had an eureka moment. Something fell into place. I realized it was finesse and my lips, embouchure seemed also to be getting stronger. "Oh happy day" Lol.
So, got to keep on practicing. I posted a short youtube clip practicing "The Old Rugged Cross". Sometime in the future I would like to play at church. As I don't have a teacher, feedback on how to improve is much apreciated.
Watch my YouTube Video
Aloha,
Daniel
Aloha to you Daniel! You are doing so well, congratulations! You
have developed a nice, pleasing tone and a good performance of the
song. You could play that at church right now and I think everyone
would love it :)
I noticed you were a little under pitch at the start, but you once you
warmed up it got much better. Some things to work on as you progress
are adding some dynamics and swells.. also learn to incorporate a nice
vibrato. These things will help put a nice touch on the pieces. Try
singing the piece and then play it.. let your voice be your guide.
The more you play... whatever songs that might be, you are going to
just keep getting stronger.
Keep having fun, and it will never seem like work.
Aloha .. Brad
3-21-09, Voghera Italy
Voghera March 21st 2009
Hi Melinda,
I am informing You that I received panflute on 19th of this month (ten days!) wonderful!
Ciao Melinda
Ciao Brad
Alex
3-18-09 - Quebec, Canada
Dear Brad & Melinda,
Aloha,
We got our beautiful pan flute today... it looks wonderful...The gift wrap was beautiful and the instructions and the DVD lessons are perfect...
Arash is very excited and sends you guys so much love...
Thank you,
Hoda
3-18-09 - Quebec, Canada
Hi Brad and Melinda,
Thank you very much for the fantastic panflute, Hoda told me that how helpfull you were in sending the panflute. I have started reading the book, and took a look at the DVDs which are great. I am sure I will have many question in the learning process as I am very new to playing music (my first instrument) which will be a reason to keep in touch in years to come.
Once more thank you very much
Regards
Arash
3-17-09 - France
Dear Brad,
I hasten to say that my pan flute arrived yesterday (while I was at school where I teach Christianity twice a week to 11 and 12-year-olds) so I was able to collect it from the nearby post office only today (Tuesday, March 17th). It took only seven days from Hawaii to France! Thank you for your prompt and friendly response, and for your obviously sincere wish to see that your customers are happy! I will keep you informed of my progress.
Sincerely,
David Brown
3-17-09 - New South Wales, Australia
Hi Brad
Just letting you know that I received the pan flute today.
Thank you very much for the DVD.
The panflute sounds great I love it.
Thanks again
Aaron Lake
3-16-09 - Connecticut, USA
Brad and Melinda,
Thank you - the flute arrived today in perfect condition. It is beautiful! I didn't have much luck getting sound out of it at first, then I put it down for awhile and came back at it again - and was able to actually start making some reasonable sounds with it!
I am looking forward to practicing on it and to actually play a first song or two.
I will highly recommend you to anyone who may be interested.
Sincerely,
Tricia
3-15-09 - San Francisco Bay Area
Hi Mr. White! Just wanted to say thank you SO much for sending me the 18-Pipe Tenor. It came promptly and I was very impressed with how well you packaged everything. I LOVE IT!!! The sound is both magical and beautiful -- JUST what I was hoping for! You did NOT let me down!
I have been fortunate so far in making the sounds come out pretty easily. I can do both methods of vibrato, as well as making sharps/flats with both methods. Now, I just need to improve my breathing so I don't feel like I'm going to faint everytime I play!
Thanks again. Hope your having a great weekend!
Jessi
3-14-09 - Los Angeles
i love my pan flute and practice every day. i have only had it for a few months but after a stress full day at work it helps me lose myself in a world outside of reality so to speak. even tho i can't play that well i try to put alot of passion into every note.i wish there was a teacher here in los angeles to help me but i cant find one who plays the pan flute. so i use books and cd's and watch yours over and over again to try and get better. reguardless i am loving it. thanks brad
- Don
3-14-09 - Hong Kong
Hi Melinda
The package has arrived in this morning [3 days delivery].
The panpipe looks very great and i really love it !
Thank you so much!!!!!!!!!!!!!!!!!!! ^^
- Yvette