Read Our Customer Reviews
Letters from very happy customers - 2009
10-01-09 - Nagoya, Japan
Hi Melinda
I recieve the Panflute set on 29th Sep, the day before yesterday.
Very fast! it took only four days.
Thank you.
Shigeru Yoshino
9-30-09 - Memphis, Tennessee
Dear Brad,
The flute arrived this morning and I'am so excited. I tried a few blows and I don't sound too good:) Today will be practicing on the Pan Flute. I am so glad I choose your web site . You and Melinda have been wonderful communicators and I appreciate that!
Thank you,
Nancy Crumpton
9-28-09 - Malta
Its Mark from Malta. Today I had recieved my 18 tube Tenor pan-flute - it's very nice and in a perfect condition!! Thanks a lot Brad for the information you had gave me with the parcel (the dvd and some instructions how to play it well)
I still don't know how to position my pan flute so as to have a clean and beautiful note - but practice makes perfect!! :)
Hope that we will keep our contact with each other!!
Thanks a lot and take care!!!
Aloha
Mark A. Vella
9-21-09 - Louisville, Tennessee
Aloha - Brad & Melinda White
Hello, just got the 15 pipe alto flute on the 18th and its in perfect working order. Just hearing the sound of a pan flute got me interested in playing it. After I opened the box and took the flute in my hands, I knew this was the instrument I wanted to learn how to play.
Thank you
Joe Roy
9-20-09 - Kirklin, Indiana
BRAD,
I WAS JUST SITTING HERE PLAYING ALONG WITH YOU ON YOU-TUBE.
THOUGHT I WOULD DROP YOU A COUPLE LINES.
MY NAME IS GLENN A. COFFMAN AND I BOUGHT A PAN FLUTE FROM YOU ABOUT A YEAR AND A HALF AGO.
I STILL CANT READ MUSIC, BUT I CAN PLAY ALONG WITH YOU AND OTHER PAN FLUTE ARTISTS.
I REALLY ENJOY THIS FLUTE I GOT FROM YOU.
AND ITS STILL IN TUNE.
I AM THE ONE THAT RUNS A MACHINE SHOP IN INDIANA.
AND I USE THE FLUTE TO EXCAPE THE MACGINING WORLD.(WONDERFUL)
WELL BETTER GO ,
I WISH YOU AND YOUR WIFE GOOD LUCK
GOD BLESS YOU BOTH.
GLENN A. COFFMAN
9-19-09 - Turku, Finland
Hi,
I am writing to let you know that I reciewed my panflute on friday, so it
took about two weeks to arrive here to Finland. Got it straight to my door without
paying any custom charges. The panflute looks really good, now I just need to
learn playing it. :) Thank you very much!
Sincerely,
Henrik Nygård
9-09-09 - Ontario, Canada
Hey Brad.
I absolutely love the pan flute and thank you so much for everything. I have been playing honestly everyday for at least 45 minutes over the past month. I am confused about one thing. The difference between making sharps and flats. I don't know if I'm missing something or not. But everywhere I look it says about angling a pan flute about 30 degrees' I do not understand how you can accomplish both a sharp and a flat in the same manner.
I look forward to hearing from you.
Once again thanks.
Nick
Hi Nick,
> You are right... to play a sharp you really go one pipe higher and
> play it flat.... its like the black keys in between the white notes
> on the piano. Every sharp is another note's flat.. it sits half way
> between. So A-flat and G sharp are the same notes. C Sharp is really
> the same as D Flat..
> Perhaps we can talk on the phone? I can explain it further. - Brad
WOW!! Thanks for the quick response. That helps out so much. Now it all makes sense. Once again thank you for everything. and once I have somewhat accomplished the 15 pipe pan flute I will be getting a 22 off of you. :)
thanks again
Nick
9-08-09 - Chicago, Illinois
Hey Brad,
I received my instrument today, and it is simply amazing. Thank you so much for the care you have put into it. I still can't play more than three consecutive notes but I'm sure the included instructional DVD will help me out : )
Thanks again, I really appreciate it,
Eric
9-03-09 - Maple Grove, Minnesota
Dear Brad
Greetings, I just wanted to send you this email to say... THANK YOU! I bought your starters package a year ago and I honestly cannot stop playing. As soon as I developed the lip muscles needed to blow straight down, I took off playing like no tomorrow.
I have always loved old woodwinds, and the pan pipe, I think, is one of the oldest and the most hauntingly beautiful. I am currently playing other woodwind instruments as well, but none of them have been able to compare. Now I have been writing my own songs and have been recording them with much pleasure. I just wanted to say thank you and that your panpipes are of the greatest quality I have ever known. In a way, you've helped me find a gift I didn't know I had.
Thank you from Minnesota.
Jesse Miller
P.S. I also bought your grand tenor a few months back.
9-01-09 - Londonderry, UK
brad
i have received the pan flute this morning. i have played the ordinary flute for a number of years now and i always wanted a set of pan flutes to try, so i nearly couldnt wait for the flute to arrive. having played the flute i was able to play the pan flute straight away, not very well but that will come with practise. but i must say i was astonished to hear the tones of the pan flute that lovely mellow sound took me by surprise.
i cant wait to show it to my friend who is also a flute player. let me congratulate you on your craftmanship it is truly a wonderful instrument and may i wish you every success for the future. thank you
trevor
8-30-09 - Fort Myers, Florida
Hi Brad and Melinda,
I received my Grand Tenor Panflute a half an hour ago. I read your preliminary instructions and managed to sound the lower 2 1/2 octaves... not bad since I have never held one before. Will dive into your instruction DVD right now and see how many cats in the neighborhood I can annoy..
Thanks again
Pat. Dolby... (very happy with the quality).
(Brad, I am 72 and retired. I have played piano, organ, hand bells and chromatic harmonica. I love to sing but have now lost close control over my vocal chords and can no longer do that even though I still have pretty fair breath control. I have never played or even held a pan flute but I absolutely love the sound and would like to master it.)
8-20-09 - Trinidad and Tobago
Hi Brad and Linda,
I'm pleased to let you know that I got my Grand Tenor today. Strange enough the Post Office took a week to notify me, so it in fact reached here around the 8th to 10th of August. It is very nice though, bigger than I expected. I will have to practice to breathe from my diaphragm more to not get light-headed. I play the silver flute on and off so I will get it eventually. Thanks for the DVD and the instructional reading.
Sheldon Pierre
Trinidad and Tobago.
8-18-09 - Akron, Ohio
Good day. The pan flute [Grand Tenor] arrived today and I must say what an impressive instrument and the sound is superb. I thank you both for a quality instrument.
I'll be playing this mostly in church I can't wait till I can play with the sound system.
Thank you again.
Craig
8-17-09 - Brookstead, Australia
Brad and Melinda,
The pan flute arrived in good condition on Tues the 28th July, in six days, all good. Daughter recieved it on the 3rd Aug was very surprised and happy. Has worked out a few songs and is loving it. Thanks for your prompt service. Was great to deal with you!
Yours sincerly
Philip and Debbie Clapham
"Lonepine"
Brookstead, Australia.
8-14-09 - North Port, Florida
Dear Melinda & Brad,
I received my panflute and I am very pleased with the quality and craftsmanship. I play woodwinds (flute, saxes, clarinet, etc). and though my technique is slow on pan flute, I am getting a fairly decent sound.
Thank You,
Ronald Brunette
North Port, FL
8-12-09 - Queensland, Australia
Hello Melinda,
My name is Travis Bradach, and I recently purchased a pan flute from you. I wanted to firstly let you know that it arrived yesterday, August 11 (Australia time)....the shipping was VERY fast! Also, I cannot thank you and Brad enough for your wonderful products and fantastic service. It is sad to see how rare it is these days that people take pride in their work, but I can see that you both do. The pan flute was absolutely beautiful and well-made; there is no question it wasn't just a cheap product. The music on the CD's are truly amazing to listen to and the covers for them are beautiful. I also appreciate the instructions, DVD, and book.......I will CERTAINLY need them!!!!!
Needless to say, I am VERY happy about the service and quality of products that you and Brad are giving people. That makes me so happy to see such great souls like you doing that. It will be challenging for me to learn to play the pan flute, but I look forward to practicing.....and in the meantime I will just enjoy listening to Brad play (he is wonderful!). I will definitely recommend you and Brad to others.
Thank you again so much. Take care.
Travis Bradach
8-11-09 - Johannesburg, South Africa
Dear Melinda
Just to let you know that I have received the pan flute today. Many thanks. My husband was very exited and I am sure that he will have many hours of enjoyment from this.
Kind regards
Joan Torr
8-9-09 - Alberta, Canada
Hello Melinda and Brad
Pkg [18-pipe Tenor] arrives here on Friday Aug 7th everything in good order.
Thank you for your excellent personal service, much appreciated.
I am looking forward to playing my flute, and learning more,
Thank you also for the dvd and instructions etc.
Great looking Flute,
Sincerely / Gary Eburn
8-5-09 - Hope, Kansas
Thank you very much. I received my Panflute. I'm very excited and can't wait to learn how to play it. I'm amazed at the quality of the Panflute and the personalization that you go through with your Panflutes. Thanks again and I'll be sure to send my friends to your site.
Becca
8-3-09 - Veenendaal, The Netherlands
Hello Melinda,
I received the panflute student package today (03/08/2009) in The Netherlands
It was shipped on 23/07/2009.
Thank you for your fast service and if I'm going to buy any panflutes in the future, I'm sure I will buy them at your shop, love to Brad!
Love,
Matthijs Veldhuizen
8-2-09 - Jacksonville, Florida
My flute arrived & it is a beauty (since my hobby is wooding [wood working])
I appreciate good craftmanship.
I am dizzy...but happy with trying to learn.
KEEP UP THE GOOD WORK. - KEN
7-31-09 - Nova Scotia, Canada
Mr. & Mrs. White,
I am very proud to say that I have just received my flute in the mail today, July 31st. Everything is fantastic! The Flute looks and sounds beautiful, and the book and DVD have already become useful, for this flute is a bit harder to play than I imagined it would be!
Regardless, I want to thank you guys for the outstanding quality of service you provide. Never in my life have I had such confidence while purchasing an instrument, and I've bought quite a few from different manufacturers.
Your website has much useful information and cool perks, such as the sheet music and the audio/video samples of each flute being played, that it's obvious you know what you're talking about. That type of thing really makes a person comfortable with making the investment. The constant updates on the shipping of the flute was awesome as well. I feel like I've gotten my moneys worth already, just from the service.
You guys are wicked, and I will be sure to promote your business as much as I possibly can!
In Gratitude,
Joe O'Connor
7-29-09 - Sussex, UK
Hello Brad and Melinda,
Have just received my Grand Tenor Panflute at 11.40am on Wednesday 29th July 2009.
It was beautifully parcelled and protected and when I unwrapped it - WOW!! This has to be the Stradivarius of all Panflutes. What workmanship!!!!
I couldn't resist it and had a quick try with it and although I have'nt quite got the embrochure for it, it was surprisingly easy to get a tune out of the lower and middle C scales. The top one is going to take a little more puff.!
Thank you very much for your excellant customer service and I will keep in touch and let you know how I get on.
Kindest regards,
Jim Spiers
7-25-09 - Kapolei, Hawaii
Brad,
Get my Fun Pipes yesterday, man oh man, they truely are FUN. I'm realy enjoying them, and the instructional DVD is great. I'm catching on easier than the Native American flute (don't have to worry about proper finger placement). This is an instrument that I'll be enjoying for many, many years. Hope to graduate to one of the "larger" pan flutes soon. Thank you so much for every thing. May God continue to bless you and every one at the Pan flute Shop. Aloha
Sincerely,
Richard Mikels
7-24-09 - Rapid City, South Dakota
Hello Melinda and Brad,
We received the flute (Tenor)!! It is perfect. My brother absolutely loves it. Thank you again for including the disc. He was so pleased to find it wrapped with care. He said it was 100% improvement from the other one I bought for him and had to send back. We will definitely recommend you guys to others. Thank you again for making this purchase so wonderful!!!
Hollie
7-22-09 - Galt, California
Aloha to you, Melinda and Brad!
I have been sooo excited to get this! I have not slept since the day that I ordered it from your site! I picked up my pan flute this morning at the post office just before I met with some of my concert flute students. They ALL absolutely loved the sound of it and the look of it. I am extremely pleased! Thank you for doing such fine work!
I have played the concert flute for 26 years ( I am 35) and have often wanted to try a pan flute. I enjoy learning and getting others excited about learning new instruments. I have played the piccolo since junior high and high school, as well as, the tenor saxophone and a year of clarinet (which I did not care for). I am a flute, piano, and vocal private teacher here in Galt. I ABSOLUTELY LOVE MUSIC AND CHILDREN!
My husband, Derek, and I have five beautiful girls ranging in age from 16 to 4 years. We are a home school family and because of this are able to really focus on teaching our children according to their passions and abilities. Drama and music are a big part of our daily routine…with girls, drama is often a natural phenomenon!
I will most definitely be introducing the pan flute at my next recital this coming Saturday and will look forward to the enjoyment it will bring, not only to me, but to those who desire to learn with me. I will ALWAYS recommend your site for the purchase of a pan flute for anyone interested in pursuing it!
Thank you, again, and I will give you an occasional update or maybe even send a question to you if that is alright???
May you have a wonderful day and God bless!
Julie Beattie
7-17-09 Mt. Gambier, Australia
Aloha, hi, the beautiful flute [15-pipe] arrived today, Friday 17th . what a supremely lovely instrument. My 16 year old daughter picked it up and started playing straight away. I might take a little longer, but I will have fun learning.
Thank you for sharing your talent.
Dianne Gale
Mt. Gambier
7-16-09 - Latrobe, Pennsylvania
Hi Brad,
I wanted to let you know that I received my Pentatonic Pan flute. It has a great sound.
I am going to have to practice at it though!!!
Once I get good at this one I may order one of your other flutes.
I play in a group of dulcimer/autoharp/guitar players. Was looking for something different to add to the group.
Thanks, - Chris
7-15-2009 - Greenwich, Connecticut
I received the 15-pipe flute. It is great. Fine work on this flute.
I had looked around for a pan flute but found either the cost was a lot for a good one or the lower priced ones were not worth buying. This is a fine made flute at a good price and easy to play. If anyone is looking to buy a flute to start off with, or if you already play, buy this one. You will be happy with it.
I also plan to buy the pocket flute so I can always have one with me. Fast shipping, good packing.
Thank You Brad
Rob Nebel (Native American Flute Maker)
7-13-09 - San Antonio, Texas
Brad,
I just received the pan flute and I cannot express how pleased I am with it. As I mentioned to you, the flute is for my daughter. She will be seven on July 26 and from a young age has exhibited an inclination towards music. She has already learned the basics of the guitar and can play simple tunes on a recorder. She is a big fan of Peter Pan and while I ordered the flute last week, this past weekend, while watching the Disney Peter Pan video, told my wife she wanted to learn to play the pan-flute. Neither my wife, nor my daughter, know I have ordered and received it.
I am so enthusiastic about watching her learn how to play. I myself play the cello and am looking forward to teaching her to read the music you have sent. This past Saturday I went to your site and let her listen to some of your music. As I'm sure you know, most children her age cannot sit for extended periods of time, however, she asked to hear several of the pieces on your site. I am sure this is something she will cherish and frankly, I hope that she embraces as she has shown she may. Thank you for all your help and for the wonderful instrument.
Noe
7-12-09 - Forster NSW, Australia
Melinda
The panflute arrived today in good condition - thanks for the great service
Mike
7-10-09 - Hong Kong, China
Dear Melinda,
Aloha, I am so excited with my new pan flute and instructional DVD. Will start learning it tomorrow and hopefully I will be able to play some songs on it. Please also convey my thanks to Brad and will keep you all posted with my progress. Looking forward to advancing to the tenor pan flute in the near future.
Sincerely yours,
Adeline
7-10-09 - NSW, Australia
G'day Brad,
I have just received my Grand Tenor flute. That must be some kind of a record [4 days]. I have unwrapped it and checked it out. Its a work of art I am totally in love with it.
I stopped writing to you because the CD had loaded. I listened to the first track of the CD Winters Journey . OMG Brad....... I started to play along with Ave Maria I could not continue as I was crying, with such joy in my heart likewise the Canon in D.
Thank you SOOO much for sharing your God given gift and talent of this beautiful music with me I will treasure forever my flute and your beautiful music.
Am only up to track 7 Deck the Halls what a beautiful CD I just LOVE it. I am playing along with these songs --- in a fashion -- But I KNOW I will get good at this and I can't wait.
Brad you haven't heard the last of me I'm not about to disappear forever with my (our) flute, I could understand if you still called it your flute.
Please thank your wife for her excellent action in getting it down here so fast. Im going to have a magical weekend and I wish the same for you both.
God Bless and Thank you so much.
Kindest regards and Love
Robbie
7-9-09 - Buckinghamshire, UK
Hi Melinda
Hope fully my son has sent you an email stating he has recieved the panflute. It arrived within 10 days, excellent service. My son is very pleased with the service alround. Your communication is second to none and the panflute and extras brought great delight to him.
Thank you very much for your service A1
He should have left you feed back, if not it will be done
God bless
Brian
7-9-09 - Beaumont, Texas
Mr. White,
I just finished my first lesson of your dvd. I will tell you, that im starting to play the panpipe better. You make a great product. I also like the 10 pipe pentatonic you have in the video. Its sounds great. I know i will get better with practice. I just wanted to thank you for all your time and I wil keep you posted.
Thanks,
Mike Sonnier
7-8-09 - Christchurch, New Zealand
Hi Brad
Just letting you know the 10-pipe panflute arrived today and it sounds and looks great. In fact the whole package looks great. And I can assure you I will be back in a couple of months to buy another one from you
It was great dealing with you and your wife
Take care
Darryn
7-7-09 - Perth, Australia
Hi Melinda,
I ordered these for my daughter, Eloise (14). She plays plays piano and tympany drums and about a month ago decided she really must learn how to play the pan pipes. She went online and searched for the ones she wanted and borrowed my credit card to buy them. She had to pay for them though.
She is absolutely thrilled with them. The book and cd are great. She is playing some tunes already. The pipes arrived here on Monday July 6th. She downloaded some panpipe music so she could get a feel for the whole thing.
Kind regards,
Linda Whiteside
7-5-09 - Auckland, New Zealand
Hi Melinda,
Just a note to report that my Pan Flute has just arrived.
Exactly 1 week after I ordered it. Pretty good eh?
It sounds beautiful and I can hardly wait to study the DVD. Will keep you posted.
With many thanks,
Heidi Strasser from Auckland, New Zealand
7-4-09 - Italy
Ciao Brad & Melinda,
You must have received an email from my son Gabriele saying the panflute arrived safe and sound in record time (Thursday 2nd). We were thrilled and amazed because the instrument is really beautiful and also because the parcel magically found its way from exotic Honolulu to our house amid the woods, where even locals get easily lost.....
Thank you and good luck for your business,
Elena
7-2-09 - Perugia Italy
Dear Brad & Melinda,
the Pan-flute is just arrived! It's beautiful. Really.
Now I'm going to try it immediatly!
I will tell you about my progress soon.
Thank you!
Ciao,
Gabriele
6-25-09 - Czech Republic
Good day,
Dear Brad,
Thank you for your answer.
Maybe you remember me - I ordered all of your CDs from you about 5 years ago. I love your CDs. It is beautiful relaxing music.
I have played the Pan flute now for about 7 years, so I think I am not a beginner, but I am also not a professional player. I will never play so beautiful like you.
Thanks to you - I discovered irish whistles on your web page. Thank you very much.
I have several synthetic ( plastic ) Pan flutes and about 6 different sizes of bamboo Pan flutes from a Czech company.
Now I have beautiful a 22-pipe Grand Tenor Pan flute from you and I can say
"It is the best Pan flute I ever played". I am really very satisfied.
Thanks for all.
Best Regards Pavel Biskup, Czech Republic, Europe.
6-23-09 - Pennsylvania, USA
Aloha Brad, Aloha Melinda,
My heart is pounding like crazy - a couple minutes ago the panflute arrived. I have unpacked and the first notes are played.
I think, I have found finally the instrument that I should have played my whole live. I will have lots of work ahead of me and I am looking forward to it. Do you have any good breathing exercise that you recommend?
The flute sounds beautiful and I love the clean look of it. Now I am just praying that I will make music that will be a sweet fragrance to God.
Blessings to you and your business,
Birgit Schult
Hi Birgit, In my DVD video (included) I demonstrate how to breath properly and some excercises to help with your playing, happy fluting :) ... brad
6-21-09 - Queensland, Australia
G’day Brad and Melinda,
My apologies for being a little slow in replying. I received both the grand tenor and 15 pipe package a week and a half ago. Amazingly they only took 6 days from the day that I paid for them till they arrived here on the other side of the world. That’s service. Incidentally, I have also now received your package of 5 compact disc albums which took seven or eight days to get here. My thanks to both of you for your great products and your fantastic service.
Your albums are quite inspiring and I hope you continue to produce more along these lines. As for your panflutes, I feel privileged to own two of them and am incredibly grateful to you for producing such quality instruments at very reasonably prices. By the way, I have found the book “You Can Teach Yourself Panflute” and the accompanying DVD very good as I am only just learning to play. The 15 pipe package is excellent value for money – I don’t even mind leaving it where the kids can pick it up at their whim and practice blowing.
All in all a great product at a great price and dispatched with such great service. Thanks heaps for introducing me to this fantastic instrument – I love it. Take care and keep up the great work.
Kind Regards, Andrew.
6-20-09 - Ontario, Canada
Hello, today I played "In the Garden" at church. I recorded it to help me see and hear how to improve my playing. I put it up on you-tube. Constructive criticism always welcome.
Aloha,
Click here to Watch
Daniel