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Read Our Customer Reviews

Letters from very happy customers - 2008

2-19-08 - Canada

Hi Melinda,

I Received my Panflute yesterday Feb.18th, It was in good condition, no damages. I was wrapped up watching the video and reading the book that I forgot to e-mail you to let you know I received it. It's a beautiful Instrument, now I have to learn to play it.

Thank you so much. George


2-17-08 - Singapore

Hello Brad,

I've just received my panflute today.. Thanks! It's in a very good condition and I received less than a week. Excited! Thanks...

Regards,

Karen


2-16-08 - USA

Mr. White, my panflute just arrived a few days ago and I wanted to thank you for providing such a wonderful instrument. It is a joy even just to hold and look at and I was suprised by the actual amount of volume that it can produce. Even though it was (and still is) a challenge to create clear and consistent tones I look forward to practicing so that I may be able to incorporate its sound into my music. Thank you also for providing the music and sheet music on your website to learn from. The songs are quite beautiful. Best wishes.

 -Paul


2-15-08 - UK

Aloha!

I am glad to say that I have recieved the grand tenor panflute today. It is truly beautiful, thank you very much!

Lokman


2-15-08 - Canada

thnk u very muh brad..the flute has arrived, looks great..beautiful quality, nice work...thnk u, i'll be sure to reccomend u to others in the future. By the way...i was playng a bit already today getting very winded..lol.. i used 2 play trumphet for close 2 ten years, don't remeber being this winded back thn..lol..my muscles will get back into it i'm sure, sounds great..thnx again..stephen

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Hi Stephen, its just a little hyperventilation.. that goes away very quickly. Basically you are exhaling your air too quickly because at this beginning stage you waste most of the air stream. As your air stream becomes focused you will only need a fraction of the air that you are using on day 1. Soon you will be able to play the full scale of notes on a single breath. Be sure to breath from your diaphragm as I show in my DVD video. Glad to hear you are enjoy it.

Aloha ... brad


2-14-08 - USA

Dear Brad,

My secretary paged me today and said, "Come and pick up your package." I made haste to retrieve my flute. I spirited it back to my laboratory. After watching you play those beautiful introductory sample pieces (bravor, maistro!) I spent the next hour simply trying to make any melodic sounds at all. What had me stumped (dummy me) was the instructional combination of, "minimal lip friction on the pipes" versus, "splitting the wind between the two edges".

Then, as I was thinking to myself, "This is going to require some real hardcore discipline" (which of course it is), it "clicked". I found the "sweet spot"! I made sounds. I produced notes! I was hooked and elated. Thank you for giving me a "shot in the arm" after 46 years of enjoying the guitar. Now I can look forward to producing beautiful sounds and sending them forth with new enthusiasm.

Gratefully,

Alan

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Hi Alan, I am thrilled that you are on your way. Keep experimenting with the position of the flute. It should be just under your lip. Sometimes looking in the mirror helps. It's like riding a bike, once you get the feeling you will never forget it :) You will just pick up your pan flute and play. Enjoy!!


2-13-08 - USA

Dear Brad,

I received my Grand Tenor panflute yesterday, (2/12/08). When the postman rang my bell , I was practicing with the WINSTON panflute. When my wife brought in the package, she said, "you are going to be very pleased."

When I opened the box, I was more than pleased. The craftsmanship is beautiful. What amazed me most, was when I put it up to my lips and started to blow. I found it so....... easy to blow.

I like the way your panflute is made. I find that it is much better than the Romanian bamboo panflute. Of course that's my opinion. It takes less effort to blow your panflute than it does the WINSTON panflute.

It is a pleasure to play your panflute.

Your DVD is excellent. It cleared up a lot of questions that I had. Thank you again for this beautiful instrument. Keep up the good work.

Sincerely,

Arthur


2-13-08 - USA

Hi Brad,

Thanks for the panflute it arrived yesterday at noon. The craftsmanship and sound is extraordinary .

Ray


2-13-08 - USA

Brad,

It is here, and I am so excited. Thank you for the time you took to create such a beautiful instrument.

Ronnie


2-13-08 - USA

I just got back from the post office with the pan flute. It is beautiful! Thank you!!! It came with a book and a dvd and was packaged very well. I am enjoying learning how to play it. :) Here are some pictures. Thank you very much!!!

Jenni


2-12-08 - USA

Hey Brad.........................

I received my new pipes today and they are beautiful. The music is rich and not as reedy sounding as my other two sets. In other words, they are more than you told me to expect and then some!

I am very pleased.

Thanks again,

Jack


2-12-08 - USA

Got the flute on Monday and I am loving it. It is easier to play than I expected, perhaps because I've been wrestling with a shakuhachi for a few months now. I was never very good at embouchure before that. Anyway, I am very pleased with the quality of construction and have been practicing often. Thank you! - Ethan


2-11-08 - USA

Hi Melinda & Brad,

Your Grand Tenor Panflute arrived today and it's everything I expected and you stated it would be! As you know I make Native American flutes so I know good from bad craftsmanship and the craftsmanship on this panflute is outstanding. I just hope I can play it well enough to compliment that craftmanship.

Even more than the panflute I am soooo pleased with the fact that I purchased it from you! I can't tell you the value of dealing with the both of you guys, you make us feel like friends rather than customers. My gain here is that I not only gained a panflute, but two very very nice friends. Most call your approach to selling these panflutes as "great customer service", I see something more than just customer service, you offer a part of yourselves along with the product you sell. Your web site is so well done I've moved it to my favorite files and open it every day and listen to Brad play so many songs, look at the history of the panflute, watch the many videos etc, etc.

There has never been better people to interface with on the internet than you guys and when ever I emailed you the quick response was only something you'd get from someone who care beyond just selling a product. The two of you make a great combination and we are the benefactors of that because you share what the two of you have with us.

Health & Happiness,

Barry


2-11-08 - USA

Dear Brad.

I just now had a phone call from my neighbor telling me that our new post man just left a container on my back porch and that she was afraid that if I should unknowingly open the door and step out without looking. That box was my pan flute. I could hardly wait to get it inside and open.

Brad, this is beautiful workmanship! I spread all the paraphernalia on my living room floor very carefully not to miss anything and finally held this very gorgeous instrument in my hands. Before I even tried a single pipe I sat and began reading those two wonderful books on pan flutes. My first book on how to play the acoustic guitars was a book published by Mel Bay. But how can this be? That was over 50 years ago. I have yet to run the DVDs you have included. It is a little late for a Sunday try out on my flute and I do want to run the DVDs first.

But mainly, I want to thank you and your wife keeping me posted on delivery and workmanship. I am so happy to see that the instrument has your signature. Wish me luck in learning to play. When accomplished I shall record something and send to you. Even if it's a heavy material like London Bridge is Falling down, etc. Again, thank you and if there is anything that I can do for you and your Wife from here in Riverside, e mail me. Thanks again.

Don


2-5-08 - USA

Dear Mr. White,

I received one of your beautiful panflutes for Christmas. I just wanted to tell you how much fun I am having playing it. It has a beautiful tone,and is easy to improvise on. The instruction booklet and dvd are very helpful,and I hope to be able to play some songs from it soon. Thank You for being a true artisan in this mechanized world, and making an instrument that will bring me years of joy.

Sincerely Yours,

Gwendolyn.


1-29-08 - USA

Hello Brad,

Thank you very much for the confidence you instill with your well organized sites and beatiful music. I'm extremely excited to begin playing! It is awesome you offer such a rare, unique experience for musicians. Keep up the great work and I hope to hear from you soon.

Best wishes,

Tanner


1-28-08 - Canada

Just a message to let you know that I received my flute and I love it. I only hope that I get as good at playing it like yourself. I belong to two choirs, and it is my dream to be able to play well enough to accompany them in something. ... Anyway it is something to strive for I guess.

Thank you your new student in Ontario

Wendy


1-28-08 - USA

Hi Brad

Thanks for the follow-up. I'm highly impressed with your panflutes. I have to say, I've looked into so many manufactures and none have come close to the apparent quality of yours. All the best with your great business.

Regards,

Mark


1-26-08 - Canada

Hi Brad and Melinda!

We are very happy with our Pocket Pipes...of course that is no surprise

as we were used to your Tenor flute. They arrived to Canada in good

time (about 9 or 10 days), with no extra border fees to pay. The size

is excellent...so portable, and that's what we like.

Thanks for building a quality instrument at such a reasonable price!!!!

Steve


1-25-08 - USA

Dear Brad

My enthusiasm for the pan-flute is, if anything, greater than ever. I have resisted the temptation to abandon the method book and to begin picking out tunes. Instead I am sticking faithfully with the book and the exercises. Presently I am working on #16 in "You can Teach Yourself Panflute by Costel Puscoiu.

I spend thirty minutes to an hour each and every day at music. Basically I divide this time between the panflute and a Spanish Gaita Redondo. The panflute is lovely and gradually I am beginning to make a sweeter sound. The more I play, the more I am excited at the prospect of improving my skill .

Warmest regards,

Juarez


1-25-08 - UK 

Hi Brad

Received my pan flutes begining of january and am very pleased.

I have been busily practising and can now get a good sound out of all the pipes up and down the scale both sharps and flats and have been practising moving up and down and moving from pipe to pipe.

i am now confident in producing a sound and am now working on music.

I am struggling a little with learning to read music more so than producing the right sound.

A couple of questions.

It mentions about beats but doesnt say how long a beat is? 1 sec quarter of a second/

Have you any tips to help learn to read music

thanks

Rob

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Hello Rob,

If the piece is fast or slow then the beat would be accordingly. They are not fixed to a clock... often at the top of the piece there is an indication .. sometimes that might be a word like "lively" or in Italian Allegro, or slow (Largo)....

Sometimes they will equate a quarter note (black note with a stem) with a metronome reading... like...

A good way to practice reading is to practice the rhythm by itself and then play the melody. See if you can clap out the rhythm of the piece before you play it. First set the beat (make it slower when learning) and clap out each note.

Even if you can't find a panflute teacher, any music teacher can help you with your reading...

It sounds like you are doing great with your panflute! Let me know how you progress.. feel free to ask questions.

Aloha,

Brad White


1-23-08 - Canada 

HI Brad and Melinda,

I called the post office and the package did arrive yesterday! I picked up my panflute today and I have to admit I am thrilled. It's very easy to play once you get the placement of the mouth. I can already play a few tunes even though not all notes are crystal clear yet. I imagine I will get quite good at it! Thank you so much!

Crystal!!!


1-15-08 - USA

Aloha Brad and Melinda!

Just a note to thank you both very much for your prompt shipment of the pan-flute! It arrived here by noon on Wednesday of last week, and enabled me in turn to get it off to Louise so as to not be (too) late for her birthday. She received it yesterday and loves it! I am sure she will be playing it in no time at all, but don’t be surprised if you hear from her. Thanks as well Brad for the kind note you wrote on the box.

Mahalo nui loa...

Bob


1-10-08 - Italy

Hello Brad & Melinda. I received my Grand Tenor Pan Flute this morning.

It's a beautiful instrument. Thank you also for the dvd, instructions and for your excellent service. I'll let you know about my progresses.

Diana


1-9-08 - USA

Brad,

I just wanted to email you and let you know that I received my beautiful pan flute last week and I'm really enjoying it!

Having piano experience has been great because I can already read music. It took a little getting used to the higher notes being played to my left instead of the right (as they are with the piano) but playing it for about 1/2 hour each night has helped me get over that quickly. I am already playing full songs and have started to "feel" where the correct notes are which I thought would take a lot longer to learn. I still need to learn the sharps and flats so I will be utilizing the great tools you sent along to do that.

Just wanted to say thanks for the great customer service, excellent packing on the delivery and a great packet of information to go along with it!

Adrienne


1-5-08 - Canada

Dear Melinda:

Hello/bonjour from Ontario, Canada. My Alto Panflute, book and DVD arrived within the past hour. Thank you so much for Brad's extra DVD. The Panflute is very beautifully made and I am very pleased with my purchase. I have been practising my scales for the past half hour and look forward to many more hours of playing pleasure on your awesome instrument! Thanks again........ Dianne


1-4-08 - Barbados 

Hello Brad - received the Grand Tenor yesterday and wish to thank you for everything. I congratulate you on the way it was packaged for shipment. The instrument itself seems well made, it's 'blowing' quite fine! and the accompanying material - brochure and DVD are perfect introductories.

Because I have been playing music for many years, harmonica & various flutes, I can put the GT to my lips and play it straight off and play just about any song I can think of with hardly a mistake. My particular challenge is to perfect an excellent tone and to get the semi-tones. I know this is only a matter of time and practice.

It's a joy to have this Tenor and to add it to my repertoire of instruments. I like to sit in public places and just play... it attracts people and I hope to spread the beauty of music and playing music by what I do.

Once again - many thanks and wishing you all success in 08, good health and lots of laughter....

Dave

Barbados


1-3-08 - Australia 

Hello!

I received my Tenor pipe today and am very excited! What a beautiful instrument. I am very proud to play it. I intend to get good at it and appreciate what you\'ve done thus far to help me out. The notes all play easily... just got to work on my chromatic notes! Thanks again and keep up the wonderful work. I already feel very looked after...

Yours truly,

Laur

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