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Read Our Customer Reviews

Letters from very happy customers - 2008

8-10-08 - Malta

Aloha Brad,

Thanks alot for the panflute it arrived last saturday, in perfect condition.

Thanks,

Wilfred


8-09-08 - Canada

Brad,

The pan-flute arrived at the post office here yesterday. I've picked it up this morning.

I had a few minutes to blow a tune on my way to work, and it sounds great. It doesn't work too great in the car though :)

I'll be calling you if I need any help or if I have questions.

Thanks again.

Joe


8-08-08 - Pennsylvania, USA

Hiya...just wanted to say thank you so much. The Fun Pipes arrived today, snuggly in their popcorned package. I couldn\'t wait to open them & start learning this beautiful instrument. I was very pleasantly suprised by how quickly they arrived & wanted to again thank you for such wonderful dedicated service.

Jennifer


8-6-08 - Holland

Dear Brad and Melinda,

As promised here’s a quick note to let you know that I received my package today at 14h00.

I don’t suppose I need to tell you that I am more than well pleased. What a very nice instrument. I even made a quick picture while I was preparing a backup of the instruction DVD. A big thank you for the DVD as well!

I could not resist a try on the instrument as soon as I had it unpacked and managed a fairly true sound on all but the highest three pipes. Not bad for the first five minutes. Nor was it a problem getting a tune ‘right’ (Danny Boy). That is if you weren’t paying attention to timing, intonation and everything else that makes music music…

I would like to keep you informed of my progress once in a while, but since I’m sure that you must be getting tons of these letters, I promise not to bother you unnecessarily.

Thank you very much for your kind and meticulous attention.

Met vriendelijke groeten J

Aloha,

Jan


8-4-08 - Norway

Dear Melinda and Brad!

Today I´ve got the Grand Tenor! I am so happy, thank you very much!!!

I´m gona listen to the CD you sent me.

Once again thank you for your excellent job!!!

I wish the best to both of you! I hope we keep in touch.

Best regards! ALOHA!

Bela


8-3-08 - Australia

Hi (G'day) Melinda,

Thanks for your prompt response.

The last package arrived 8 days after postage, including being opened by customs for quarrantine inspection, which is pretty good.

I love the 18 pipe flute and am making a lot of headway with learning to play. I should have done this years ago!

Thanks again for your excellent service and well made products! I'm sure you will hear from me again very soon as I'm a teacher and would love my students to take up the pipes as an instrument!

Warm regards

(Can you have warm regards when it's 6 degrees C?)

Richard


8-01-08 - Alabama, USA

Thank you SOOOO much! You have no idea how excited I am! I've always thought panflutes were the coolest and I just decided I finally had to have one. I'm in my last year of high school and I can't wait to show up all my band friends. The only wind instrument i've ever played is sax and that was only for 4 years. I really hope I catch on quick.

Here's Hoping

Sam<3


7-28-08 - Minnesota, USA

Good Morning Brad,

I just picked up my pan flute [Grand Tenor] and am very excited about getting started.

I like the look and feel of it. I'll let you know how I progress.

Thank you very much for the speedy delivery.

Mahalo, Shannon


7-25-08 - New Zealand

Kia Ora, Brad

Just to let you know my flute arrived safely yesterday, and it even looks as though DOC didn't bother opening the package (to check the wood) - perhaps they are getting used to New Zealanders getting their pipes from you.

What a beautiful instrument! Makes my el cheapo pipes look even more el cheapo! The DVD has been most illuminating, particularly the sections on flats (I always wondered how so few pipes could generate so many octaves) and the vibrato. I can play most instruments that I pick up, but this will be a tough one to master. I can manage the notes OK but my breathing and articulation will be back to basics.

Thanks for your excellent service and a lovely instrument.

Best regards

Gray


7-24-08 - Mexico

Hello Melinda, today I have received the package. I am very happy¡

I ve just listened the first CD, it is beautiful to listen that kind of music, it seems to remove all my body and soul fibers.

On the other hand, I have just take my first lesson, with the DVD and the pan flute, at first I could not play any note, but when I saw the explanations in the DVD by Brad it was so easy that the notes began to sound out.

Thanks a lot and God bless you and your husband for the hours of pleasant music and entertainment with the pan flute.

Excuse me every mistake in this note, but I dont know English too much.

María Elena


7-22-08 - USA

Hi Melinda,

Thanks again. That was very fast shipping, and very well packed. The instrument is more impressive than the demo on Brad's site. I have already spoken with Brad over the phone when I got stumped while watching and playing along with the instructional DvD and book.

I was nervous at first, but Brad was very understanding, and was intent on making sure I understood everything before we concluded. I was very much at ease and had a very good experience dealing with Brad.

I am working hard everyday on learning how to play. It is not as easy as I first thought. I am however, enjoying my pan flute very much, and will continue to for years to come. Thank you both. I will from time let you both know of my progress.

Thank You,

Jim


7-19-08 - Canada

Hi Brad, just wanted to say the pan-flute I ordered arrived yesterday in great shape, and sounds great. Thanks a lot :) - Jimmy


7-17-08 - USA

Hey Brad,

I just wanted to thank you for the awesome panflute I received this past Monday. It is very well made and sounds great. It is a much more "powerful" instrument than I previously imagined it to be and I love to play it. Thanks again!

~Justin


7-14-08 - USA

Hey Brad,

I just received my 15-pipe panflute today and it truly is a wonderful instrument. It is very well made and sounds great (the few notes I can play haha) It's easier to play than I expected, which was a nice surprise and it got here faster than I thought it would. Anyways, thanks for the panpipe and great service!

~Justin


7-11-08 - USA

Brad,

I have just recieved my Pan-Flute in very good health. I am excited to start learning this long awaited instrument. I have been wanting to learn the Pan-Flute for over a year. This week, finally got up the nerve to buy one. I keep looking at your site and keep being inspired to learn. I dont have a desire to be come a well known professional, but do have a very strong desire to learn and some day express my own music for family and friends.

Thank you again so much. I will keep in touch and let you know how I am progressing from time to time. Again, thank you so very much.

Jim


7-9-08 - USA

Just Got it! Very nice looks and tone!

Hello Brad! I received my flute today [Grand Tenor] and it is in great shape, and a truly sweet pan flute!

I will play the DVD soon. Thanks again! Take care.

You folks are just "real fine" members of this earth! I look forward to learning from you!

Shalom, Aloha, Peace.........Michael

[Mike is an accomplished flute player]


7-7-08 -  Japan

Dear Brad White

A splendid [tenor] panpipe arrived. Rich in tone and volume.

I became glad. I am the best [very happy].

I play Quena now, but new pleasure increased.

I will try hard to have the performance that comes from practicing hard.

Please continue making such a splendid panpipe from now on.

Thank you very much.

July 6 . Kobe Japan

Noriyuki


7-5-08 - USA

Hello Brad,

I just want to write you a few words to let you know that I just opened your

package today and everything arrived in pristine conditions.

You play it so effortless and your music is so relaxing, so melodic and that

is what I think music really is.

Anyway, I congratulate you for a good and well made musical instrument and thank

you for the excellent music you can take out of it.

A very happy customer and I hope, a friend too,

Domingos


7-4-08 -  Japan

Hi, Brad,

The alto and pocket panflutes arrived Saturday morning, Japan time. Really beautiful, and the pocket one particularly cute--but with fine sound.

Yours,

David


7-2-08 - USA

Hi Brad:

I received the fun pipes today. It's nice to play and not hit a bad note. I think another name for them could be ego pipes.

At any rate they are fun.

Best Regards and Happy Playing

john t


6-30-08 - Sweden

Hi Melinda,

just to let you know. The flute arrived already two weeks ago although I have not got around to respond until now. My wife Linda very much appreciated her birthday present and we have all tried to learn to play it . The video with Brad is great.

best regards

Ulf

Stockholm Sweden


6-28-08 - UK

Dear sir I got my flute on friday thank you very much.

I am looking forward to playing it. its great

take care paullove


6-28-08 - Saudi Arabia

HI ....ALOHA MELINDA

how are dear melinda, and thank you very much for the pan flute.

i did get it with great happiness. Actually it arrived to Dammam port,saudi arabia on 6/6/2008 and took couple of days to come to riyadh.

anyhow i do thank you once again and i will practice the pan flute.

pls: say high to brad

yours

ahmed


6-18-08 - USA

Brad What an outstanding teaching video that is![DVD included with pipes]

I'm sure you've heard this many times before but you should make a course of them and put them for sale. songs and techniques

Best Regards

john


6-18-08 - Japan

Brad,

Your (18-pipe) tenor panflute arrived (here in Japan) Wednesday evening, which I guess would be the very early morning hours of Wednesday in Hawaii. Thank you--it's beautiful & beautiful sounding, as usual. [david also owns our Grand Tenor]

Yours,

David


6-16-08 - USA

Dear Dr. White:

I know that I ordered and paid for the pan flute, but I still want to say thanks anyway. It seems like it is a gift to me. I have picked it up and really started playing it and have truly enjoyed it. I am a school teacher, and have needed a summer hobby to keep myself occupied. Well, turns out this is the perfect hobby.

Thanks for your DVD tips on how to play it. Until I watched it, I was trying to play it like blowing over a soda bottle, which is the totally incorrect way to play it

Anyway, thanks so much, and you guys in Hawaii say, "Aloha," in Texas we say, "Bye y'all."

Sincerely,

Norm


6-14-08 - UK

Hello Brad

Received Grand Tenor pipes today and amazingly can blow all but highest notes,

i keep watching and listening to George Zamfir lonely shepherd and

that is the goal he is stunning so we shall see how we get on

Thanks again kind regards

Paul


6-13-08 - Vienna

Hallo Melinda and Brad,

Sorry i have forgotten to write you, we got the Panpipe last week, all was in

the best.

Thank you, we´ll hear from you.

greeeting from

Vienna

Eva


6-13-08 - Thailand

Hi Brad & Melinda

My left handed Grand Tenor arrived (in only 5 business days).

I'd like to tell you I am very impressed with all of your services. My panflute came with safe package and Dvd. It looks very beautiful, nice finishing, feels good & it's smooth on my lips, easy to hold even using one hand, very good tone & reasonable price. I’like to recommend this flute to everyone.

This night I can do a little practice but I will spend all of my weekend to play my flute. If I have some question I will mail to you again.

Thanks!!!

Noppadon

Thailand (perhaps the 1st guy from Thailand? :)


6-12-08 - Malaysia

hi Brad,

I received the flutes [Grand Tenor] yesterday (wednesday - less than 2 weeks). Its a beautiful piece of instrument. All I need to do now is to learn how to play it as good as you.

Aloha.

madhadzir

Malaysia


6-12-08 - USA

Hi Brad:

Thank you for the quick shipment and thank you for the MP3 file, it's

playing fine on Windows media player.

I got the panflute today - it's beautiful. I started practicing and as I

have not played a flute before [he plays harp] it will take some time getting used to the

embouchure technique.

All the best from Washington,

Thomas


6-11-08 - USA

Received the pan flute today. Absolutely loved the finish. It was amazingly simple for me to create melodies - I did get dizzy - but will get use to it. Was wondering if you sell a traveling case for the tenor pan-flute.

- mayra

--------------

Hello Mayra, Most people, including myself just put them in small luggage, briefcases or computer bags. One person told me a gun case worked well.

Glad you are enjoying it ... brad


6-9-08 - USA

Hi Brad:

Thank you for taking the time to answer my questions this morning -

especially amidst my younger daughter's interactions. I appreciate the

level of customer service you are offering and I really am looking forward

to receiving your pan flute. Ever since I was a kid I was mesmerized by the

sound of this instrument; I had wanted to learn how to play the pan flute as

a kid; however, my parents kept discouraging me, saying that it was too

difficult to learn. Watching your youTube videos and browsing your website

have convinced me that I absolutely can learn how to play this amazing

instrument, and for that I want to say "Thank you!"

Thomas


6-5-08 - Japan

Hi, Melinda and Brad,

The package just arrived--Thurs. morning (4 days delivering), 6/05, Japan time, which I guess would still be mid-day Wednesday in Hawaii. Unfortunately I have to rush off to school now so can't experiment with it, but the panflute looks and sounds beautiful. And very smooth under the lip, Brad. Just wanted to inform you of its quick delivery.

Thanks!!

David


6-4-08 - Canada

Hello both;

My pan-flute arrived yesterday. It is in perfect condition and I had no extra customs charges to pay.

I have already started to play. I find it to be a very intuitive instrument to learn how to play and already have basic songs started up and going quite well. I find it a joy to play, and I think that since you cannot actually see the pipes under your lips, it will help me learn the actual tones of the notes better and with enough practice, I should be able to work out songs I know by ear.

Thanks again,

Thomas


6-3-08 - Canada

Hi Melinda & Brad

The (leftie) panflute had arrived today (June/3/08) so it only took 12 days to get to Calgary, Alberta, Canada. Wow! It looks and sounds very nice. I was a little bit leary that the quality was not going to be as good as I expected it to be.

But it was!

Well, anyway, I am happy with what I got and now I'll have to take the time to learn to play.

Mahalo and Aloha,

Jim


6-3-08 - Australia

Hi Brad and Melinda

I was so excited today as my pan flute arrived and living in country Western Australia i am very suprised that it arrived so early. I been having a blast with it all ready, the DVD is excellent. i have been driving everyone nuts but at least with 7000acres i'm bound to find some where to practice.

Thank you so much the pan flute is beautiful and i can already get most of the notes. i can't wait to start to play something that resembles music. i am sure you will hear from me again in the future.

just a quick note it was opened by customs in Australia and had no problems. if you remember it was a concern of mine before i ordered my pan flute.

Thanks again

Tammy


6-3-08 - Philippines

Hi Mr.Brad!

I got my Tenor Panflute today(June 3) It arrived in excellent condition, I love how it looks and how it sounds!

I feel really happy playing it, but I think I have to do a lot of practicing!

Thanks again!!

-Julian


6-1-08 - Canada

Hi. Just received my panflute today. Already playing songs, and I am loving it. So fun, you just pick it up and play.

Thanks for the good and courteous service.

From,

Aaron


5-31-08 - USA

Hi Brad

Just received my pan flute. What a beautiful instrument!

I can see that it will take a lot of practice before I can be another Brad White.

Hope you like the picture. Buck


5-31-08 - Shanghai, China

Hi, Brad:

Today I received my panflute. This is really a well-made instrument. Together with two best books. I really enjoy them. Thank you for your effort!!!

YuChen Fang


5-31-08 - UK

Hi Brad and Melinda,

The flute has arrived in lots of time for Rosa's birthday. Thank you so much for the speedy service. It was very kind of you to gift wrap it too!

I'm sure she will have many happy hours playing on it.

Thanks again

Andrea


5-29-08 - Canada

Well the pan-flute came in today. It is a very beautiful looking instrument. Though like any other instrument it will take time to be able to make a clear sound out of all tubes. Right now its not to bad because its only the last four tubes that I am having trouble with but eventually I will master it. So anyway I am going to play, so talk to you later. And thanks again.

Alex

----------------

Hi Alex,

You are doing great!! Just one day and you have all the notes but the top four.. keep up the good work :)

.. brad


5-28-08 - Taiwan

Thank you Mr. White, I have received the pocket panflute today..very fast.. The panflute is very easy to blow every note on the flute..Thank you! I love it! and maybe someday I have holidays,I want to go to Hawaii to visit you and asking you teach me the hard skill to play panflute? Thank you for the nice panflute and the DVD. best regard Jeff Yang


5-27-08 - Sweden

Hi Brad och Melinda.

The Panflute has arrived today. The flute is so very nice and my daughter Sabina is really happy, she has already started with the training material :)

Thank you so much and many happy regards from us here in Sweden

Sussi and Sabina


5-24-08 - USA

Hi Brad,

Wow, we just got our Pan flute today and we ABSOLUTELY LOVE IT! It's such a beautiful instrument to look at AND to play! And such a wonderful tone too! Our highest compliments to you and your partner! I have a feeling we'll be purchasing another set so that we won't have to fight over this one! ;-)

THANKS again!

Beth L., Second Flute/Piccolo

Southwest Florida Symphony

Palm Beach Opera Orchestra


5-23-08 USA

I received my panflute [Starting Package] today. Thank you for your promptness. You did your part now it is up to me to do mine (learn to play it). I am really excited. I'm learning to play TO JOY.

Thanks again. Patsy


5-21-08 - Netherlands

hey brad

I got my panflute [Pocket Pipes] today and it's a nice little thing. i tryed it out for a bit and after looking through the book for a bit i managed to play frere jacques almost flawless, i love the sound. i probely have alot of work to until i can play more complicated songs but i wil just keep practicing. i just take it step by step, following the book. it's a fun instrument to play and the notes are pretty easy to read once you get which is which.

barbara


5-19-08 - Scotland

HI there, just to let you know my order arrived at my house in scotland on frid 16thmay at13.00 gmt great service thank you very much.

VERY PLEASED WITH THE QUALITY OF YOUR PAN PIPES

Mark


5-13-08 - UK

HI.

MELINDA.

 JUST TO SAY GOT THE PIPES TODAY AT 10AM.THANK YOU.ITS WELL MADE AND IAM VERY PLEASED WITH IT.NOW ITS UP TO ME TO GET PRACTICEING.WILL KEEP IN TOUCH.THANKS AGAIN.

REGARDS.

JOHN.


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