Read Our Customer Reviews
Letters from very happy customers - 2008
11-16-08 - Yorkshire, UK
Hello there, Brad and Melinda.
I thought I'd send you a quick email to let you know how I'm doing with my panflute. Because I'm already experienced with flutes, I picked up the panflute very quickly. I can get a really nice sound out of it.
And, I've discovered that the best way to play the panflute is to play it from your heart and your soul.
Take care.
Abby
11-14-08 - Prince George, Canada
I just received my panflute today and it looks fantastic.I can't wait to get started and if I have any problems you can be sure you will hear from me.It only took 8 days to get here,well packed and in great condition.Thank you for such prompt service.
Thank you again
Barry
11-13-08 - New Jersey, USA
I got the flutes [Grand Tenor & Pocket Pipes] and I must say they are beautifully crafted
Thanks again...
Kace
11-11-08 - Australia
Melinda....
Many Thanks, Dear,
Pan Flute and CDs have arrived safely.
Thanking You Both for Your wonderful courtesy and 'hospitality'..... I believe I have been a guest.... and with the best business conduct with friendliness.
Warmest Wishes. Janet.
11-9-08 - Ontario, Canada
Dear Brad/Melinda,
The pan flute arrived safely yesterday and I did not have to pay any customs charges. The instrument is beautiful and your instruction manual and DVD are an added bonus. Thanks a lot!!!
Regards,
Durgesh.
11-8-08 - Singapore
Hi,
I have received my panflute on 8 Nov 08. It took last than a week to arrive in Singapore.
Thanks so much for the prompt service. I have been practising with it. Will keep you updated.
Cheers,
eileen
11-6-08 - Alberta, Canada
Hello Melinda and Brad,
Let me tell you folks couple of things:
Even if the panflute comes broken into pieces,,, you have left a HUGE impression on my mind already. I cant believe your Honest, fast and supportive service. I`m really really impressed,, you make it like I feel i`m only a block away from you.
I love your service.,,, Cheers, Ben
11-6-08 - Athen, Greece
Hi Melinda,
I contact you to inform you and Brad, that my panflute just arrived. I am so very happy :). Thank you very much :D. Aloha! Alex
11-5-08 - BC, Canada
Hi Brad
Just received the flute today and I am very pleased with the craftsmanship.
You do a great job. I am starting to practice as soon as I am done this
email. All the best.
Stef
11-4-08 - New York, USA
Thanks for the shipping status on my Panflute. My compliments to you and Brad. I've never seen such personalized service in my life! I look forward to receiving the package. Thanks again! Bob
11-3-08 - Florida, USA
Hi Brad,
Just wanted to let you how much I like the Grand Tenor. I haven't put it down since it arrived. I don't know anything about woodworking or intrument making but it's obvious that it is well made and amazing to look at. I'm already getting a good strong sound and playing the C scale two octaves.
Thanks, Eric
11-1-08 - New York, USA
Hi Melinda.....
Just wanted to drop you a line and let you know that my panflute arrived yesterday and it's beautiful. Thank you for the wonderful service and product. I couldn't be happier......Terri
10-31-08 - Utah, USA
We couldn't be happier with the pan flute! I will have to send you a picture of our little Peter Pan. She watched the DVD and is playing the most beautiful and melodic lullaby! Thanks again!
Mark D
Theatre Department
W High School
[I am directing a production of PETER PAN at our high school. Our production opens in less than a month and I would love to have our actress playing PETER PAN actually use it in the show to play a lullaby to the lost boys! ]
10-30-08 - Florida, USA
Hi Brad,
Just a line to let you know that my Pan flute arrived safe and sound today. From Honolulu to Westville in 3 days! Not bad at all. All I can say is "Wow". I couldn't be more satisfied with the Pipes [Grand Tenor] and I can't wait to get started. Also, thanks for the DVD.
Eric (I\'m a Tinwhistle and Fife player)
10-24-08 - Spain
Hello!!!
I have just received the pan flute [Grand Tenor] that I bought from you and I am really amazed! I didnt expect it to sound so good. Even my father, who didn't like the sound of my old panflute, said that he hears the difference very much.
The flute that I had until now was an Andean one that I modified. I changed the position of the tubes because I couldn't see the idea of having a narrow panflute with two lines of tubes. So I dismounted it and made it a one line stright flute. Well, the sound of the cheap bamboo loses it all.
My name is Vital Mezery and I am a drummer, also I play piano and pan flute, and I produce my own music. In the next few months, I will put to selling on the internet the first album of my musical project which is called "Make me see".
Thank you very much!
Vital.
10-23-08 - Halifax, Canada
Hi Melinda:
The pan flute arrived safely this morning and at no additional cost. Many thanks.
The instrument is beautifully made.
You are two very talented people.
Best regards and Aloha,
Colette
10-22-08 - Uruguay
Dear Melinda and Brad:
I ve just received the package with my new and beautiful panflute,
the manual, the CD and one DVD. All in very good conditions.
I m very happy and I want to begin as soon as possible.
Aloha! - Jose
10-21-08 - UK
(This is what he said before buying)
I have bought and tried many pan flutes in the past but not happy with them I hope that if I purchase yours I will be satisfied, I know I will if your demos are true.]
------------ 10-21-08
Dear Melinda. Received the Pan flute today (Tues 21st) and delighted with the product and well packaged, may have a few questions to ask Brad but have every confidence in the product after a brief encounter.
Thanks very much and best regards.Roy
10-20-08 - Italy
Hi Brad and Melinda,
The Panflute has arrived!
Wonderful instrument, I should write a lot about it, but I can't!
I must do my homework, exercises and exercises and exercises, so
I have no time to tell you about your musical jewel...
Now, I'm going to blow...
Thanks again.
Aloha,
Maurizio
10-19-08 - Japan
Hello Melinda, hello Brad,
Just a brief note to thank you and let you know that
the pan flute arrived today (Sunday). (The Japanese
postal service never ceases to surprise) [it took 4 days].
The panflute looks and feels great. I'll update you
on my progress,
Thanks again,
Regards,
Julian
10-18-08 - Alabama, USA
Hello from Alabama......Received the Fun Pipes!! Quick service and great packaging!!! No music experience and already making some nice sounds. So.....thanks. Your DVD instructional guide is great and encouraging. Will pass on the great find. And also, just a note to say what a blessing to hear you Brad play "My Tribute". I somehow know that is your song!! I had tears rolling down my cheeks. I don't know of your personal beliefs , but trust me when I say that the ultimate Creator was please to hear you play that song. Thanks to you and yours(Melinda). All in the progress of musical pipes. Continue on the nice work you guys do. The postal service is excellent. ( My husband will be pleased. He is a postal worker in Montgomery, Al.) God best blessings for a wonderful Thanksgiving and Christmas and prosperous New Year.
Shalom.....Teresa
10-10-08 - Italy
Grazie Brad, Grazie Melinda
Today I received the pan-flute. Thank you both for your professionalism and seriousness. The pan-flute that I have received is very good and easy to play. I'm not a musician, it is a hobbie, and I do not even know the notes, but I can sing with this instrument! Thanks Brad, Thanks Melinda and we will email when I need something.
Aloha Cordunianu
10-8-08 - Oklahoma, USA
Brad,
I received my panflute two days ago and all I have to say is WOW! The craftmanship is amazing and so is the sound. Thank you so much! I'm sure I will be placing orders in the future for family members, they are already in love with the sound. Thanks again!
Justin [I'm an accomplished flutist, native american flutist and guitar player. I majored in vocal music education from the University of Oklahoma and I love to sing.]
10-7-08 - Singapore
Dear Mr White,
This is to inform you that the left-hand-low-notes Grand Tenor and Alto Pan-flutes you mailed me have arrived, in excellent condition. Thank you once again for your kind assistance. They are very well crafted and are a real pleasure to play.
Blessings,
Robert C
Singapore
10-4-08 - UK
From Kerry A (ALto - UK)
My panflute arrived today in great condition for such a long journey. thankyou love it!
10-4-08 - Minnesota, USA
Brad,
We received the package (Grand Tenor) today. Everything is in great condition.
Let the practicing begin.
Mahalo.
Brad Wright [I am new to pan flute but am accompished on the recorder (and formerly on trumpet). I would like to play some of that repertoire on pan flute so I would need 3 octaves. After 34 recorders, I have learned to start with a good model so I won\'t need to upgrade in 6 months.]
10-2-08 - UK
Message: To Brad and Melinda.
Today, on the 2nd October, I received my Grand Tenor Pan Flute. I can't tell you how pleased I am. Both me and my Dad (Lynden) would like to thank you so, SO much. I was so excited when I came home from school. I opened up the package, and blew a few notes out of the flute straight away. The quality and tone of my new panflute is BEAUTIFUL. I really can't thank you enough. Maybe I'll get to play in my school concerts if I get good enough!
Again, thank you so much.
From Abby and Lynden
10-1-08 - UK
Hi there Brad, great news. My Grand Tenor Panflute arrived today 1st October 2008 in the UK. It is absolutely fabulous. I just hope that one day I can play this panflute as brilliantly as you do. I can't thank you enough for your excellent service. Best wishes to you and Melinda from Linda.
9-29-08 - Arizona, USA
Hi Brad. I love my new pan flute. The tone is every bit as good as I expected. I have a question. Could you coach me a little on how to find the right hole at the right time? For example moving from a C to a G and finding the G easier. Not
being able to see the holes while playing makes it difficult. Thanks.
Mark
----------------------------
Hi Mark,
It's really about learning/feeling the spacial distance between notes.. or intervals. Practice doing scales in 3rds, 4ths and 5ths. Sometimes a quicker motion is more accurate than hesitating and "thinking" too much.
It is one of the challenges of the panflute... but you will amazed at how much progress you will make if you practice intervals. Divide your time between just playing pieces.. and doing technical exercises. That combination is the key to getting really good.
Keep up the good work.. Pan On .. brad
9-29-08 - New York, USA
Ho Brad:
Terry, here I receive the alto pan flute and the CD's, and I am very pleased. I am enjoying listening to the CD's.
What make it so nice is that I am able to play along with some of the music. The harmony on the woodwinds is beautiful. And the piano "Wow". They are all great but I just love the "Winter's Journey" CD, it is out of this world. "Feliz Navidad" is another Wow!
Thank you so much and you and yours have a happy holiday.
"KEEP UP THE GOOD WORK
ATerry
9-27-08 - Illinois, USA
Brad,
Thank you for your help getting started with the lessons for playing the pan flute. Playing the DVD on a DVD player has really helped!!! :)
I am already enjoying this instrument! I finally got the knack on how to blow and get sound. Now we will be practicing, practicing, practicing!
Thank you also for the CDs of your music. They are beautiful. Also, I think they will help me learn technique by listening to the instrument being played in various ways throughout the songs.
I am glad that I found your website and got such great service! I can't wait to be able to play the pan flute with other instruments in our church group.
Have a wonderful weekend!
Janice
9-26-08 - Missouri, USA
Okay, 'thank you' does not begin to cover it all. I am SO pleased with my flute. I pulled it out of its box and put it to my lips and out came the sweetest note I've ever heard in my life. I can't wait until I'm good enough to play in public!
The bottom octave is relatively easy, but I'm finding the top notes are a little harder. My son told me that now that I have my flute, I can learn to play 'Jingle Bells' on it for him. I play the piano so I know the notes and it wasn't hard to find them, but I never thought it would sound the way it does on the flute.
Again, thank you so much. I have a goal to learn to play every musical instrument ever invented before I die, and while I don't hold out much hope that this is realistically possible, you have brought me one step closer :)
Tami
9-25-08 - North Carolina, USA
Brad; My pan-flute came in today, my! What speed for usps! Its in perfect condition. I pulled it out of the box and played three hymns, before I laid it down. Of course, The sounds weren't correct, yet, But I will learn, and am excited about it all!
Thanks! Jack (73 years young)
9-18-08 - Nevada, USA
Hi Brad and Melinda:
I was so very impressed with the way you handled the delivery of my husband\'s flute and kept it mum without sending e-mails to the house or calling. It was so much appreciated.
Unfortunately I am not so timely as you were with sending my husbands surprise birthday gift in the mail. To get it 4 days from the time I called was unheard of.
It was so much appreciated though and he just loves it.
He has been playing it daily for 1-2 hours. I think he will wind up being a good pan flute flutist. He loves it. He loves the flute and pretty much has given up guitar for now.
You both were so wonderfully patient about the shipping address and everything came out fine in the shipping of the beautiful pan flute. We ordered the Grand Tenor. It has a very good sound quality and that is very important to my husband Terry.
God Bless you two and thank you for blessing us.
Love, Terry and Janny Lang :)
9-16-08 - Canada
Aloha Melinda and Brad!
I just want to tell you that my GrandTenor panflute has arrived today! It took about 2 weeks to get here, as expected. Everything is fine and in order. As soon as I took it out of the box, I played a little bit. It sounds great!! It's always exciting to get a new instrument.
So, a big thank you for this!
I'll keep you in touch of my progress and if there's anything, I'll let you know!
Once again, thank you very much!
JP
9-10-08 - Colorado, USA
Dear Sir,
The pan Flute arrived expediciously and in great condition.
I have already spent two... half-hour sessions with it and have noticed a significant improvrment. (My dog even stopped running away)
Thank you for a fine instrument. And should I become somewhat proficient with this one, I already look forward to ordering another,
I hope that you and your wife had fun on your vacation in New York City,
May God Bless you and your family.
Respectfully.
Pete G, Firefighter/EMS
Black Forest Colorado.
9-8-08 - Pago Pago, Samoa
Dear Melinda,
The pipes arrived. They are really super. I've been looking at the construction. You must have a really nice machine for that...or is it a lathe?
I'm making slow but steady progress, though I work a lot. So, I haven't watched the DVD yet but have been "saving" it as a treat when I get some time to devote. Brad's gifted and I know you are proud. I sure hope you are musical, too, or else I bet he drives you bonkers with all the whimsical noises.
I'm down here in Pago Pago, so the box arrived fairly quickly. I play with musicians down here regularly (strings and harmonica) and I look forward to introducing people to Brad's instrument. I'll be sure to point them to your website when they ask where it came from. The Pacific Arts Festival was in July and the Solomon Islands guys were blowing panpipes.... everyone was enamored.
Take care and mahalo,
S. Joey Cummings
9-4-08 - USA
Subject: Commendations on Your Pan Flutes
Dear Brad,
Just the other evening, Miguel S... called me up and said that he had bought one of your Grand Tenor pan flutes. He was one of my Andean buddies when I played with Friends of the Andes in San Francisco, and he's one of the best Andean flutists in the business. Check out his videos on YouTube.
Anyway, he said that he was pleasantly surprised at how well your Grand Tenor pan flute played, especially considering that it's modestly priced and the fact that it wasn't made of bamboo, but rather of wood - maple. He had expressed doubts to me before he ordered the pan flute.
By the way - what do you use to stop the bottoms of the pipes?
Sincerely,
David O [david is a very accomplished player]
-----------------
Thank you David, we are very proud of the quality and the prices we try to keep them at. We use rubber stoppers in each pipe. They are durable and easy to tune with. - Brad
8-28-08 - Canada
Hi Melinda:
I want to thank you for your kind interest in my music needs and the regular e-mail updates. It has been a pleasure to do business with you. And, I look foreward to doing so again. If you are going on holiday, have a great vacation.
As Aways
Robert
8-26-08 - UK
Hi Brad and Melinda, my Pan Flute arrived today 26th August 2008. I can't thank you enough. Excellent service. It only took 1 week to arrive here in the UK. I am so thrilled with this amazing instrument. It is truly a work of art. I put your DVD on and listened very carefully to your every word, then kept hitting the pause button and trying what you said to do. First I was getting very windy notes (not like your beautiful tones) then after 5 minutes of huffing and puffing this beautiful sound came from one of the pipes. I had got it in the right position. Well now there is no turning back. I am so in love with this Pan Flute. At the moment I'm a bit dizzy like you said I would be. I am sure that I am going to drive my family crazy whilst I practice. I just can't leave it alone. Every time I pick it up I improve and I'm only on my first day. Even getting the sharps and flats. I must also mention that I have never played a musical intrument in my life yet I seem to have taken to that Pan Flute like a duck to water. I would have never have got the technique of playing this had it not have been for your excellent instructions on your DVD. So thank you thank you thank you for your brilliant service and outstanding Pan Flutes. I will send you an update on my progress in a few months.
Sending much love to both of you from Linda in the UK.
PS. I am so happy
8-25-08 - San Francisco CA, USA
Muchas Gracias.
Thanks so much, I have received the Grand Tenor panflute, it is beautiful and I will start playing it soon.
Best regards to you and Brad.
Blessings to you,
Miguel [Miguel is a professional flutist (panpipes and quenas)]
8-25-08 - Massachusetts, USA
Dear Brad,Received my GT flute today in fine condition..Needless to say I\'m very pleased..Plays easily and beautifully..Looking forward to improvement in my playing ability so that I will enjoy the full potential of this fine instrument..Thank You..P.S The service was terrific.. Ronn [plays NAF flutes]
8-22-08 - Japan
Otsuki from Japan
Yesterday, I got the Grand Tenor with no problem.
Thank you,Brad and Melinda, again and again!!!.
Aloha!
8-21-08 - Mexico
BRAD: I WANT GIVE YOU THANKS, I GLAD MY PAN FLUTE , I VERY GLAD , A LIKE THE STYLE , THE SIZE , THE SOUND, THE QUALITY, I M VERY GLAD. THANKS.
THANKS FOR DVD LESSONS, I STUDY, WHEN I LEARN MY F1RST SONG I SEND YOU THE VIDEO.
I AM CONTACT WITH YOU
SORRY FOR MY ENGLISH I AM MEXICAN
GRACIAS
JAIME DEL BOSQUE
8-19-08 - Australia
I got my Pan Flute today in just 7 days of ordering!
Thanks
Tuesday 19th of August
From Australia, Evan
8-13-08 - Alabama, USA
Dear Melinda and Brad
The pan pipes arrived today in the Mail
They are very well made and Keith is already enjoying them!
He watched the DVD and has been playing ever since.
The personal note on the Box from Brad made Keith's day
Your personal touch is very special
Regards
Lee for Keith [Keith is a Special Needs child]
8-12-08 - Indiana, USA
Hi Brad,
The panflute arrived in beautiful condition on Saturday. I've really enjoyed playing it already--and it is sounding wonderful with the harp, as you said it would!
I wanted to show you what I added to the flute--I always add something to each of my treasured possessions to make them unique to me. It is attached.
I did it by hand using an 18 karat gold leafing pen (Krylon brand). I sketched it out a few times on paper, then did it lightly in pencil, and then added it to the flute. I am an artist too! :)
Thank you again for sharing your beautiful instrument with me.
-Dana
8-12-08 - Germany
Hello Melinda,
Yesterday my panflute has arrived - everything is fine - thank you very much.
Do I also have to use a special oil for the panflute ? And how often will I have to put it on?
Many greetings from Germany
Ariane
------------------
Hello Ariane,
You will NEVER need to oil it... ever. It has been specially treated in oils and waxes. That is something you won't have to think about.
Enjoy your new panflute :)
Aloha,
Brad White
8-11-08 - Australia
Hi, "Gday"etc!
The 10 pipe pentatonic flute and CDs arrived safely this Friday. Thanks for your prompt delivery.
I love both panflutes (18 pipe tenor & funpipes) and have made great headway in learning to play. It's so much easier learning to read music as an adult and I've even managed to play sharps (not well, but consistently) after only 3 days.
Thanks again and warm regards,
Richard
Somewhere in the Great Southern Continent
about lunchtime
