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Letters from very happy customers - 2010

4-11-101 - Stockholm, Sweden

Hi Brad and Melinda! Today i´m 13 for the first time in my life. This morning i got a panflute for birthday present! It wasn´t really a surprise because they nedded to ask me about your webpage when they ordered it, but i still couldn´t believe it when i got it. It´s such a beatutiful instrument and it sounds just as good as i ever hoped. I´m very happy that i got it and that you and i can´t wait untill i can play it REALLY good. I´ve been playing the piano for a couple of years now and the tunes are just the same but turned around (instead of left=low and right=high notes it´s the opposite on the panflute). I wonder if you got any tip how to play the highest notes. The pipes are so small so that when i play, i get false tunes because my lips doesent fit right. I hope you can give me a little hont about that.

So, thanks for the panflute and answer!

(Sorry if my grammar isn´t the best, but i´m just a 6th grades in Sweden...)

---------------

Dear Ludvig,

Congratulations on turning 13 year old, and your new panflute!! I am sure you are going to do very well on this instrument. You will discover that the motion or direction of the hands to play the piano (up and down the piano) are exactly the same as on your panflute. To play the low notes you move your hands to the left.. and to play high they go to the right. Exactly the same on both instruments.. Surprised?

Regarding high notes, they will eventually become easy and sweet sounding. As the muscles around your lips develop they will be able to make a more narrow and focused airstream. Your sound will become more pure and you will only need a fraction of the air that you are now using. Then you will be playing up and down on your panflute on a single breath. Hold lots of looooong tones :) That will help to develop those muscles... and be sure to start each note with a Tu Tu Tu from your tongue as you play each note. So that each note has a good beginning. Watch my DVD video what I explain and show most all of this.

Melinda and I wish you the very best...

Aloha

Brad & Melinda

4-10-10 Sun City, Florida

I received my pan flute today!! I LOVE IT!! It's is beautiful!! Thanks so much!! I just love the sound!! PERFECT! You are amazing!

Thanks so much,

Ricky Haag :)


4-9-10 St - Heliers, New Zealand

Hi Melinda,

Very nice quality panflute. I also enjoyed the instuction dvd!

There is just one problem. Whenever i practice my kids want to play too! So i am considering giving them each a panflute!!

Cheers,

Eddy


4-6-10 - Nhulunbuy, Australia

Hi Brad,

My flute arrived yesterday. It's a beautiful instrument, and I can't wait to start learning to play it!

Thanks once again.

Regards,

Alex Parr.


4-5-10 - Azusa, California

Hi Brad,

Thanks for sending me my panflute so quickly. I received it yesterday!

It was very carefully packed and included a helpful DVD and included pages that I studied. I followed along as you taught the lesson and I quickly got sound from my panflute. The lesson on diaphragm control is very good. Since I studied to be an opera singer and also have played the clarinet, I got the picture of how I'm supposed to breathe in order to play the panflute.

It's a beautiful well-made panflute! It's really a terrific buy!... handmade and all!

Today when I practiced, many of the notes sounded clearly right away. I was surprised that I can already create sound since I know it's hard to get sound from a regular flute.

I do have one question. Even though the wood is smoothly finished, I find if I press the panflute under my bottom lip to get the best sound possible, when I move the flute it brushes against my skin and I think the area under my bottom lip will get rubbed too much after a while. I must be doing something wrong.

Take care,

Patricia

----------

Hi Patricia,

Your skin does get use to it... and try not to press any harder than necessary. Some people (not myself) dip a finger into a little baby powder and put it under their lip. I've seen some women panflute players with a bit of powder in a plastic container (like film came in). They just put a bit on before they start. You could try that and see how it feels. But you will toughen up after awhile under your lip.

Glad you are enjoying your new flute... brad


4-4-10 - Cambridge Springs, Pennsylvania

The Beautiful pan flute arrived on Friday. Thank you so much especially for the personalization! Very thoughtful. My Daughter LOVES it. Sincerely, Susan Guthrie

Have a great day!!


4-2-10 - Goteborg, Sweden

Hi Brad and Melinda,

The package with the panflute arrived yesterday so I took it on the bus across the whole Sweden to get home to my family and celebrate Easter. I’m so happy that it was delivered just before I travelled. So today I have opened it and played until my family said stop J. It is really beautiful! Thank you very much!

Happy Easter!

/Maria


3-27-10 - Hjo, Sweden

Hello,

Sorry for replying late but I just wanted to let you know that my panflute has arrived. It took ten days for it to get here so that was very fast. I've been playing a lot and I love every moment of it, even if I'm not that good yet I can see my progress. Thank you for the best customer service I could imagine, and I wish both of you all the best.

Yours faithfully

Anna


3-25-10 - Helene, Montana

Thank You!!

I just wanted to thank you for all your help with me over the phone. The pan flute came in the mail today and i am very impressed with it and cant wait to start playing. Thank you for all your help and hospitality.

God Bless, Rhakeem Harris


3-21-10 - Lebanon, Indiana

Hello!

Just wanted to let you know I got my Panflute yesterday (Saturday). Thank you so much! It is so much fun so far, even though I haven't had a chance to look at the instruction stuff yet. I went straight to a game store that was having a game day where we play and try out lots of different games. I think a lot of people got a real kick out of seeing it. I just practiced getting a note out of all of the pipes every now and then and I think I improved quite a bit by the end of the night. I can't wait to actually read the book and watch the DVD's.

Again, thank you so much. ^_^

~Megan Neary


3-20-10 - Salina, Kansas

Brad, I just received the Grand Tenor pan flute today, I can't tell you how impressed I am. The workmanship is excellent, the pitch is dead-on - it is a beautiful instrument. Thank you for all the care you put into making it.

Brett Maltbie

[Brett is a Composer, performer, and educator from Salina, Kansas, with extensive background in recording studio work both as musician and engineer. Former music director, Lovewell Institute for the Creative Arts; former Chief Engineer, Emerald City Recording Studio.]


3-20-10 - New York

Hi Brad,

Just letting you know that the pan flute arrived this morning (Saturday)

in great shape. Thanks again and I'll let you know how I progress!

Looking forward to getting started right now!

Take care and thanks again for your outstanding service!

Chris

Christopher Weber

[I'm very impressed with your web site! I'm a professional musician (trumpet/percussion) and retired music teacher. I taught high school and college band and jazz ensemble for 32 years. Still very busy with many things musical. I frequently gig around New York State and I often work as a guest soloist/conductor for county and state jazz groups. I am a NYSSMA Adjudicator for all-state band, orchestra winds and jazz as well. I'm interested in the pan flute because it seems so relaxing and beautiful to play. Something we can all use! Again, your site and overall presentation on it is beautiful. Good for you, and I wish you all the best. ]


3-16-10 Hanford California

Hi Brad.....

the panflute came today. its beautiful. your craftsmanship is greatly appreciated.

i can't wait to learn to play it. will be setting time aside everyday to practice and learn.

have a great week

Dave Townsend


3-15-10 - Port Pirie, Australia

Hi Melinda

Recieved my pan flute today.

Beautiful instrument. I can already play 5 tunes. Looking forward to not having the dizzy feeling. I can see myself spending a lot of time with my new instrument.

Thank you very much.

Cindy


3-13-10 - Wetumpka,  Alabama

I got my flute today!!!!

only 3 days that's pretty cool as I was expecting to get it next week. The quality is just as good as described and though I can really only play the longest pipe and get a good tune I am really excited about it.

Thanks for all the extra time and care put into this flute -- it shows.

--

Always look to the brighter side of life,

William James Howell


3-12-10 - Oldmeldrum, Aberdeenshire UK

Hi Melinda and Brad. The pipes arrived yesterday in great packaging. They look and sound ... oh, and smell wonderful. Frustratingly Im away for a few days now - cant wait to get home again to begin the journey back to music making. Thank you for your helpfulness, and I'll keep in touch. Kind regards Andy


3-9-10 - Haukipudas, Finland

Hello Brad and Melinda,

This morning (9th March ,about 11:30 a.m.) a mailman appeared at my doorway and handed me the long-waited package including grand tenor with shoe, a tuning dowel and instruction booklet as well as the DVD. The flute was packed well! The arrival time was a bit long, about 18 days, but it was worth waiting. So, now it's time to get some practice!

Thank you so much Brad and Melinda!

Best regards

Lauri Similä

I am a 17 year old boy, I also play piano and quitar.


3-7-10 - Grass Valley ,California

Hi Brad: At the age of 75 I am really enjoying my Pan-Flute I received yesterday. Love-it. I can't wait to get professional (that's a laugh) maybe someday I will be able to play a song. My only difficulty is getting a tune from the small pipes, I will in time with your good instructions.

 Thanks-Leo


3-4-10 - Littleton, Colorado

Brad- my pan flutes arrived today in excellent condition. These flutes are beautiful and I am very pleased with them. The only problem is they do not play themselves - now I have to work at

learning to play them. I will keep in touch with you as my progress improves.

Ken


3-3-10 - Guam

Hello folks, and Hafa Adai (greetings from Guam);

Thanks so much for such a fast response and also the attention you guys give to EACH AND EVERYONE even if its just an interest. I was really happy when Brad personally called, and spent time consulting with me in deciding what to do, for I was very undecided whether to proceed with this desire to learn to play (a desire I carried for some years). I’m definitely looking forward to getting started. Again, thanks and may God Bless You both.

By the way, the Celtic panflute piece is great for indeed, meditating. Later, Henry.


2-24-10 - South Australia

Hi Brad and melinda

I received my grand tenor pan flute today thursday 25th february it only took 9 days to get here just ;fantastic;

I was really thrilled

And i just can,t wait to start playing it

Thank you so much the packing was excellent and also the instructions and dvd

I know i am going to get many hours of enjoyment learning how to play my panflute

I will keep in touch and let you know my progess

Once again many thanks

Regards Roz Brown.


2-22-10 - Norfolk, Nebraska

Wow! that was fast. I just recieved it today and have been fluting myself dizzy. It is much more difficult than I thought it would be but I am getting good sound and stringing a few tones together. The DVD's help a good deal.

Thank you for this fine instrument.

Regards

Tim Ferguson


2-19-10 - New York

Brad - Just wanted to let you know that I love my pan-flute!

I always wanted to play the panflute and I found your site...

This is such an awesome, awesome pan flute. It sounds better everytime I practice...

Thank you so much - I cant stop practicing!!! My poor family!

Thanks so much,

Lima


2-19-10 - Austria

Aloha

Hi Melinda and Brad.

I can`t believe it! The Panflute is arrived! Y e a h ! Today my ordered Panflute have come.The DVD and play instructions are in a white envelope.Thank you verry much for the beautiful Panflute.

I`m very excited,and can`t wait to get started learning.I hope i will learn fast how to play .

All the best

Arnold from Austria


2-18-10 - Giza, Egypt

Dear Mr.Brad

thanks for your wonderful panflute .. good made!! .. and it is easier in play more than i imagine

cause i have another one with one octave but very difficult in play .

any way i wish to be always in contact .. and provide me with any new video you are playing music in it .

thnx & best regards

essam refaai [professional musician]


2-16-10 - New Zealand

Hi Brad

I have just received my panflute (Special Order Grand with Shoe). It is a very beautiful looking instrument and I am impressed with it's tone. I have only played it for a minute or two but my first impressions are terrific.

Move over George Zamfir here I come!!!!

Regards

Allan Dry


2-12-10 - Peoria, Illinois

Dear Mr. White:

Thank you very much for the beautiful pan-flute (Grand Tenor). It arrived safely through the snowstorm on Feb. 9th. It is by far superior to the cheapy one I bought in our local music store. As soon as I got it I couldn't stop playing it. It's a lot of fun to play!

Once again, many thanks.

Chris

PS. Your "Celtic Myst" and "Porcelain Doll" sound really awesome with the pan-flute and piano!


2-5-10 - Winter Havenk Florida

I just got my Panflute today, and it is perfect!! Thank you very much!! Also, the sound is very crisp and clear! Thank you again for such a perfect instrument!!! : ) - Bobby Paul


2-4-10 - Tutukaka, New Zealand

Dear Melinda,

I can´t believe it! The flute is arrived! Yeah! What a surprise! 7 days shipping only. And it´s a very beautiful flute. I hope I´ll learn fast how to play it. The instruction book is great. My English isn´t the best but I can understand it. That makes me happy. Now I´ll listen to Brad´s DVD and will try the first steps.

Thank you very much for the good wrapping, the NZ Post is very rude but nothing happened to the flute. I was a bit scared about…

And the hand written note on the parcel from Brad makes it really personality.

As the parcel arrived, I was at work and all the colleagues had been astonished that I received post from Hawaii and all watched my wrapping. At first the note and then the flute – you should have seen their eyes. What a fun I can tell you. And then the first sound… Great! And then I told them, it´s a handmade one – wow! It makes me very proud.

By the way, I only want to thank you for all and I hope in the next future I can tell you how it´s going on with study the flute and learning notes… J

With best regards

Yours (German) Iris, now in New Zealand


2-2-10 - Burleson, Texas

Hi again, Brad -

Just a quick note to let you know the panflute arrived yesterday, and I love it! What a beautiful and well-made instrument! I'm very excited, and can't wait to get started learning.

Many thanks for your fine work, great communication, and super service!

Cheers,

George


2-1-10 - Lincoln, Nebraska

Hi Brad,

I just talked to Melinda on the phone, about 3 days later than I intended to, but wanted to let you both know that I have received my pan flute, and "what a beautiful instrument"!! I was very pleased with it, and was playing along with your CD, and (when I found the right pipes), was able to harmonize with your playing. What fun! I know I have a long way to go but I'm sure I will enjoy it, especially once I get over the light headedness. Ha! Have a great afternoon, and thank you!

Ed Fluckey, Lincoln, Ne.


1-28-10 - Marshfield, Missouri

Brad,

The geometry of these pan flutes is phenomenal, meaning the cutting edge that you blow across gives an immediate response. Very high quality instrument and it has been inspiring. Best pan flute I have ever played! The DVD it came with is an excellent resource for beginner or pro.

Thank you for making such a fine instrument.

Sincerely,

Mark Princivalli (Saxaphone, Harmonica, Panflutes)


1-25-10 - Croatia

Hi Melinda,

Ive got the flute 2 hours ago and I want to thank you from the deepest depth of my heart for sending it and packing it the way you did it is perfect and well I ve been enjoying it for an hour now and cant stop playing.

Thank you so much for all the effort,

I love it, its really fun and relaxing to play and well...I have no words, I am just glad I found your website and I can finally sit back and close my eyes and play after hiking or running or drawing or whatever.

Thank you so much for the kind offer of support, I will surely keep in mind that I can send an email if I have any questions.

Thank you once again,

Ciro

Ciro Mihanovic


1-22-10 - Moscow, Russia

Dear Melinda!

I've finally got it! And I'm so happy! Thank you very much, it's wonderful. When I took it out of the box I felt like shaking hands with an old friend. Hope one day I can express my feelings in its sound.

Best regards and many thanks to Brad.

Aloha,

Katja Postnikova


1-21-10 - The Netherlands

Hi Brad,

Just a little note to tell you that you have made Elmer a very happy boy.

He can't stop playing ever since the panflute came into the house ( It's already driving his brothers crazy, but they will find a way)

Actually I think he's already producing quite a nice sound and he is taking your lessons very seriously. It amuses and pleases me very much to see him so enthousiastic en concentrated.

Hij speelt al wat simpele kinderliedjes.

The flute arrived on wednesday January 20th. Very fast!

We'll keep you informed on his progress if you like that.

Hartelijke groeten, Marja


1-20-10 - Lancashire, England

A big thank you for your very quick reply to my order requested on the 15th January arriving at my door on the 19th, five days brad HAWAII,TO ENGLAND I thought that pretty good.

I've just tried your intro disc !!! OH dear?? "Am I going have to practice !" So here goes Brad,

I'm 80 years old now, Still I'm very keen.

Speak to you again soon. Best regards Jim.


1-18-10 - Athens, Greece

I received my new Panflute two days ago. It is very beautiful and I enjoy it very much. Thank you for keeping the Panflutes alive.

Rovertos


1-15-10 - Schaumburg, Illinois

Hello Mr. White,

My husband received the pan flute and it is beautiful. Thank you for the excellent customer service, we hope you the best! We look forward to doing business with you again.

Sincerely,

Daniel and Gloria Gonzalez


1-13-10 - Norway

Hello again

Today i have my new pan flute in my home. It is a nice instrument and it is very easy to play on so i look foward to play on it and i like the song book too. Many nice songs there. i listen to it now. so i look foward to play now

Thank you from Karina in Norway


1-10-10 - Merseyside, United Kingdom

Hi Brad,

Just to let you know that the Grand Tenor (Inlayed Special) arrived today (10th January). Remarkably it was delivered on a Sunday because of the recent snow we've had here which seems to have brought the country to a halt - so therefore only took 6 days to get here.

Absolutely delighted with it and even though I've only been using it for a couple of hours I've been able to get all of the notes but the very highest ones.

All the best,

Roger Bate


1-8-10 - Knoxville, Tennessee

Hi Brad! Thank you so much my pan flute arrived and we are snowed in today

so I get to practice, watch the great dvd you sent, and study the book.

Thanks so much. I was a flute player 50 years ago so I do remember how to

produce the sound but my muscles are tired so will continue to practice.

Thanks for everything! And enjoy the wonderful weather! Diane Richards


1-5-10 - Littleton, Colorado

Hi Brad,

So… What’s the pilots name? I cannot believe how quickly my panflute arrived!!! You must have handed it directly to the pilot. I told the guy at the post office would you believe this package was sent from Honolulu on Thursday Dec. 30th and it arrived at my house, in Colorado, on Monday Jan. 4th. He was as shocked as I was. I have purchased a lot of items over the internet from here in the States and I have NEVER had anything delivered that quickly. I keep looking at my calendar. I’m shocked!!!

My daughter was home on Monday but she must not have heard the door bell so I picked up my flute this morning from the post office on my way to work and have just now opened the package.

When we talked on the phone you mentioned how some of the folks in the Lion King were playing some of your panflutes. Speaking of Disney. I met Eric Goldberg (creator of Genie from the animated film Aladdin) several years ago and I told him… you know it really looked like you guys had a lot fun making that film. And he said thank you that’s the best complement I could receive.

I would like to tell you the same thing. You could tell that you really love and have a lot of fun playing the panflute because it really shows in the craftsmanship of this flute. It’s really beautiful!!! The inlay is TOTALY SWEEEEEET!!!

The only down side right now is… I have to sit here and stare at it, and try and get some work done, until lunchtime so I can sneak out to my car and play around with it. However, that won’t be a problem since it’s so beautiful to look at!!

I will stay in touch.

God bless, and Aloha.

David


1-4-10 - Kingaroy Queensland, Australia

Hi Guys,

Just to let you know, that my panflute arrived today. I was so shocked at how quickly it got here (4 days). The flute is gorgeous and I can't wait to get good at playing it. It already sounds wonderful.

Thank you so very much.

hugs

Tracie


1-2-10 Anderson, South Carolina

Brad,

The pan flute is wonderful! I think I am enjoying it as much, or even more, than my daughter, for whom we bought it. The dvd is great. If I have any questions, call or write.

Thanks,

Anthony


1-2-10 San Angelo, Texas

Mr. Brad White,

I really enjoy my panflute! Thank you so very much. May 2010 be the best year for you and your.

Sincerely, Serafin Maskill

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