Read letters year by year

 

Read Our Customer Reviews

Letters from very happy customers - 2010

9-18-10 - Wiarton Ontario, Canada

Hi Melinda, Brad

I received a notification that a package was at the post office yesterday, and picked it up today. I ordered the pan flute on the 13th, so mail was a great way to ship.

Brad, couldn't help myself ...I had to see if I could play a note before I read any instructions ! Yep I could. I have a set of plastic pipes looking for a home, I 'm thinking the recycle box.

Thank you for your time on the phone, verifying the address and encouragement. I will stay in touch.

Mark Young

Wiarton Ontario Canada.


9-15-10 - Jakarta, Indonesia

Dear Brad,

My panflute has arrived! I am very excited and can't wait to try it out.

Thank you.

Irma Aditirto


9-13-10 - Ponder, Texas

Greetings Brad,

I recieved my fun-pipe, and when I opened the package I was first astoneshed by the beauty of it.

I wanted to thank you so much for the signiture, me and my mom plan on inserting it into a picture frame, it's a true honor to have your signiture to keep.

After admiring it's beauty and history I tryed to play it. I must admit, I thought I would be easy, but I love the challange of all insturments I play. I am able to get a few notes to out, although my mom (not a muscian) was able to play it well after a few trys. She found her inner flute player I suppose, haha!

I can't wait to play it during my camping and fishing trips! I thank you from the bottom of heart and wish you the best in life Mr.White. It will truley be a insturment il cherish for a lifetime.

Sinceraly,

-Hunter Walker


9-10-10 - San Ysidro,  California

Hi Brad and Melinda;

A short email to let you know the tenor flute arrived last friday/sat and I picked it up yesterday. Wow, what a difference between trying to toot on the Winston and playing the tenor! The tone is great, the range is more than adequate and it's quite pretty! You were right, it's so much easier to play. And the book and instructional material are also suitable to my level. So once again, thank you and I'll be in touch with questions as they arrive. Take care, stay well.

mario pepe


8-9-10 - Venlo, The Netherlands

Hi Melinda and Brad,

My fun pipes did arrive yesterday, to bad I was not at home, but at work so I had to pick them up today to enjoy the sounds of it. There were indeed no charges for it.

So finaly at home I unpacked the nice package without any damage on corners etc. Got the pipes out and started to blow my first notes on it. After trying the whole flute I unpacked the DVD and start watching and blowing together with Brad, and it did go a lot easyer then I thought so that was a nice surprise. Only the highest note is a bit difficult "for now as a newbie" and the 1/2 notes I have to practice a lot to get them good, the rest of the scale is very easy to play.

Love light and gratitude

Leon Cabri


8-5-10 - Kuwait

Brad,

I just received my pipes in the mail. they are wonderful. i was so excited to see my name on the mail call list for a package, the day after I received a package from my wife, i knew what it was. I was so excited I went and found a postal clerk to open the cage up for me.

I am anxious to get playing so I will sign off now,

Thanks,

Petty Officer 2nd Class US Navy

John Schriber

8-3-10 Cornwall, United Kingdom


Hello :-D how are you?

The pan flute is here! (6days! How amazing!)

It is absolutely FANTASTIC!!!

I am making some wonderful sounds already... But I'm just struggling on getting sharps and flats on the lower notes, and also trying to see what note is what because I can't see the tubes whilst I'm blowing... But it's amazing!

THANKYOU!!! :-D

And THANKYOU so much for the AMAZING CD!!! It's so great! And thanks for signing it with Happy Birthday. That was very kind of you :-D

This has to be the best birthday present yet! Thankyou both - Brad and Melinda - for such an amazing instrument and gift. I will keep you updated on my progress :-)

A huge TTHHAANNKKYYOOUU!

best wishes,,, Scott

Aloha


8-2-10 - Puchong, Malaysia

Hi Melinda,

Just to let you know that my package arrived safely yesterday.

regards,

Jay


7-31-10 - Portales Del Benito, Mexico

Hi, i have received the panflute and the cds on july 23. It took like less than two weeks in arrive and they are in perfects conditions, is a beautiful panflute, i liked a lot.

Another thing, i have started to study the "you can teach yourself", and i supposed i wouldn't have a lot of doubts, but when i have one, where i can write you my doubts? i thinks would be easy contac you for mssenger or somethng like that.

THANKS! Mario

Hi Mario, Feel free to write me with any questions on my regular email address.. brad


7-28-10 - South Korea

Dear Melinda:

I just received the Panflute today without any problem. I already played Amazing Grace to my wife after about 30 min excersize and she is really impressed!

By the way, could you send me some sheet musics which are good for panflutes or let me know where I can find it through internet? I would appreciate it greatly if you could recommend a few pieces to start. Thank you in advance!

-Kyoon Chung


7-27-10 - Dubai, United Arab Emerites

hello mr. brad,

i have received the panflute in a very good shape, thank you very much.

my deepest regards

mahmoud


7-26-10 - Vermont, USA

Hi,

My Panflute has arrived in good shape. It is beautiful. I am a happy camper. My lips used to be in better shape from playing the flute, but that was 50 years ago! Still, I am practicing the basic scale to develop constent notes.

I know this is premature, but can this be tuned by moving the internal stops down (flattening) or up (sharpening)? I have a tuner for use with my lap harp and wondered about using it (my ear is not very sharp).

I would suspect that this is not something one should do very frequently, but I am thinking about using both instruments in storytelling.

Steve

Hi Steve, Yes it is easy to adjust the pitch of each pipe simply by moving the rubber stopper in the pipe a wee bit up or down. Let me know if I can help. - Brad


7-25-10 - Quebec, Canada

Bonjour Brad,

Greetings from Quebec (Canada). I wasn't expecting to receive my pan-flute so soon, since you thought it could take almost two weeks. I wasn't home this morning, and was surprised to see a notice to pick up a package at the post office. I've now been playing around with it for the last hour or so. Everything arrived in excellent condition.

Fortunately for me, I'm familiar with notes. Although I'm far from a professional, I play violin and the recorder. Now, all I have to do is learn to play it smoothly. Fast music is abit dicey for now. Fooling around with those rubber plugs is definitely a "no, no" right now, but I would like to hear more about that sometime.

If I ever get as close to sounding as good as you on it, maybe I'll send a short tape to you and your wife. I like the personal touch of being able to email you if there's a question to ask.

Sincerely,

Merci Beaucoup

Mary Seguin


Dear Melinda and Brad!

Finally! It was take 12 days, but now the Pan-flute is in my hands. It's beautiful. This very day I will look your DVD and start to practise.

I hope successful. Thank you again!

Have a nice day. Andreja Pilih


7-15-10 - Indonesia

Aloha!

I just wrote to tell both of you, how much I appreciate your attention to me, as a small customer. No other vendor has ever given the same before-AND-after-sales service like you did. You called me, and sent email when a great earthquake hit Indonesia. You let you customers keep in touch, ask you tips and tricks, share the joy of discovering the beauty of that small instrument, give them feedback (if they ever send you their recording, of course)

I'm still in the process of discovering the essence of music, you know, after the ego boosts receeds, and it's no longer about showing off to audience, what's left then? What makes some traditional musicians, who play traditional instruments that only have few notes, play traditional songs with short simple lines sometimes without refrain, still seem to create invisible-but-obvious aura around them when they play, it's like...time stops, and we're transferred to another time and place. It doesn't matter what instrument we're playing, every instrument has the same chance, depends on who plays it and how he plays it.

I listened to the hawaiian melody you sent me a few years ago, that what occured to my mind. I feel that you really love panflutes, you have respect in this instrument, in the spirit it carries, the energy you hope it will connect to the player (like in Avatar movie, if you happen to watch it, between the blue people and their flying horses), you don't treat it just as a job (you are an artist, musician, not simply a salesperson). I appreciate what you guys are doing.

In the end, I hope your business flourishes in a happy and healthy way, as well as the two of you and your family.

Best regards,

Sisca


7-6-10 - Kamloops, Canada

Hello from Canada

I am delighted to inform you that my pan flute arrived in the mail this morning.

This is a whole new adventure for me and I can't wait to get started.

Thank you for everything. I am sure you will be hearing from me in the future.

Bye for now,

Judy Abbott


7-4-10 - Annapolis, Maryland

Hello Brad,

Sorry it took me so long to get back to you, yes I got the flute just a few days after it was mailed!

I am still just getting toots and whistles, but I will have more time after I move.

For right now, I listen to the musicians on Youtube, yourself included. I am so glad I have it, and really want to let you know how much I appreciate your sharing.

Not sure why the font changes like this, I must hit the wrong key !! lolol

Hope your 4th is fun.

Lee Ballantyne


7-3-10 - Wapakoneta, Ohio

Brad & Melinda

Just wanted to let you know that I recieved the Panflute yesterday. The low notes sounds beautiful. Haven't got to the high notes yet. Just trying to get a clear solid tone on the lower ones first. Am having alot of fun. Can't wait till it becomes easier and I get all the notes down.

Rhonda


7-2-10 - Ontario, Canada

Thank you ever so much Melinda & Brad, the panflute arrived today 06/28/10! It is beautiful and I'm already able to play "May it be" on it, not so well yet of course, but I'm amazed at how easy (and very much fun) it is to play what will eventually be beautiful music on this simply lovely instrument. I know that I will eventually want to order the larger flute but I'm going to take some time first to learn the basics. Thank you so very much again, this is such a delight, I am pleased beyond expectations. Thank you again ever so much!

Eva


7-1-10 Armstrong BC, Canada

Hello Brad and Melinda,

Just wanted to let you know the flute arrived today so took only a week to come. Looking forward to playing, have done alot of playing of North American flutes that I make as well. Thanks and happy fluting!!

Paul Graham


6-29-10 - Miami, Florida

Dear Sir

I want to thank you for my pan flute. Its a beauty and I love it. I will call later to thank you.

You are blessed

ADONAI AND THOMAS

GENERAL CONSULTING INC


6-28-10 - Winsted, Connecticut

The flute came in plenty of time for my husbands birthday. Thanks so much for the beautiful wrapping. The flute is perfect, exceeded my expectations! He loves it and can already play it a little. Thanks again for your great customer service!

Lori Chernyha


6-24-10 - Baranya, Hungary

Dear Melinda and Brad,

The pan flute arrived on 21. June in perfect shape. Thank You very much. I had a little try, it has an amazing sound (before I had an Aulos plastic panflute). I am a little bit lost with so many pipes (from 13 to 22), but I keep trying.

Thank You 

Orsolya Szász


6-22-10 - Ecuador by way of Nebraska

Hi Brad. This flute is going to an orphan in Ecuador. He just turned 20 on May 30. He is a twin and he and his brother can play anything they pick up. They are Shuar from the Arajuno jungle in Ecuador. I just returned from a visit with them. My mother and her husband have the foster home where these boys have lived since they were about 12 years old. Andres is so excited to know I have ordered this for him. I just wanted to let you know your impact....thanks. If the other twin likes it, I may order another one later in the fall. Have a great day and God Bless...

Guylah


6-18-10 - Curl Curl, Australia

Just received the pan flute in the land down under, it looks great and I cant wait to start learning it, thanks alot for the smooth transaction and postage.

Ill keep you posted on my progress,

Cheers,

Sam Der Sarkissian


6-16-10 - Alberta, Canada

Hi Brad and Melinda

I wanted to send you an email to let you know that my flute came in on Monday the 14th. It is a beautiful instrument and I have already learned to play most Ave Maria by ear though I'm afraid my embouchure still needs some work but I'm sure it won't take too long to work out. I had a quick listen to the DVD that you sent but I haven't had a chance to really go over it like I would like to. All in good time I guess maybe I will find a quiet moment this weekend.

I wanted to thank you for the great service that you have provided from fast shipping to great communication and not to mention a great product with all the personal extras that are much appreciated. I am really looking forward to learning this amazing instrument.

Renee


6-14-10 - Mansfield, Massachusetts

To Mr. Brad White,

I just want to personally thank you again for the tenor pan flute. I have

had it now for a little more than a week, and have got to say that it has

really exceeded all of my expectations. The range of the instrument is

impressive, as it allows me to play any song I want (I have collected

many other wooden flutes, but their ranges are limited to at most about

an octave and a half.) The craftsmanship is beautiful, which matches its

sweet but breathy tone. The high notes and low notes play equally well,

and has just an incredible tone. It is truly an amazing instrument. I

have taken it everywhere with me and play it when I have the chance to,

and is truly a beautiful instrument which I will most definitely enjoy

for years to come.

Sincerely,

Michael


6-11-10 - St. Petersburg, Russia

Hello, Brad White, it is Ryabov Konstantin, i have received pan-flute, and i begin my lessons, thank you

Konstantin


6-07-10 - Broad Run, Virginia

Hi Melinda & Brad,

We received the pan flute just a couple of days after you shipped it. It arrived in good shape. My wife practices with it every day. She is very pleased with the instrument. We liked the introductory videos and she finds the sheet music to be very helpful. Thank you for all your help and prompt shipment.

Dean & Eunsook


6-06-10 - Slovenia

Dear Melinda an Brad,

Yesterday I have got mesage that your package you send to me is arrived to our Post, so I need today only to go there and pick it up.

Once again thank you very much for your kindness .

With best regards

Gregor


6-05-10 - Surrey BC,  Canada

Hi, received the panflute. It looks amazing, and as far as I can tell sounds great as well! Thank you! I watched your DVD Brad, and I was really happy to hear myself actually make and hold a note, I wonder if my years of trombone playing help at all... Anyways thank you so much, I'm really happy I bought it!

- Kevin


6-03-10 - Taiwan

HI, MELINDA AND BRAD.

YOU ARE VERY EFFICIENT. AND THE PANFLUTES ARE HIGH OUALITY.

THANK YOU VERY MUCH!

VINCENT FROM TAIWAN


6-01-10 - Mellieha, Malta

Hi! Just to let you know that the panflutes I ordered just arrived. They are truly beautiful. Thanks again!

Regards,

Luke :)


5-31-10 - Tasmania, Australia

Hi Melina,

I am just letting you know that my panflute arrived today.

I am very happy and am eager to work with it,

Thanks so much,

Creating love

Lee-Anne


5-30-10 - Rochester, New York

My pan-flute arrived on schedule, the box was opened and an undamaged

Grand Tenor came into view.

Thank you for introducing me to the pan-flute, for creating such an

awesome product, and for the services rendered.

As far as I am concerned, the quality of sound produced is easily

comparable to flutes costing three times as much. I hope my future

playing ability will justify the time and passion you have poured into

this instrument.

Thanks again,

Bill


5-27-10 - San Antonio, Texas

Hi Melinda,

Just a note to thank you for the prompt shipment of the pan flute, My grandson will get it today and I am sure he will be excited. The pictures don’t do it justice. It is quite beautiful and well made.

Thanks again,

Glenn Creed


5-26-10 - Tokyo Japan

Dear Brad White,

Hello. How are you doing every day? I am Tsuneo Yoshiba and I bought some Pan Flutes from you in May this year and in December last year. It is only fifth month, but I practice for about two hours every day. Thank you for the Pan Flutes with such a beautiful and wonderful tone.

- Tsuneo


5-24-10 - New Orleans, LA

Got the flute this afternoon. GREAT WORK. I played it some.. But i m going to let it rest a day or so to breathe in some of the wonderful eighty percent humidity we have here. I never thought of beveling the fore and aft of each pipe but it certainly makes a difference. Thanks and kudos for an outstanding job.

- Lewis


5-23-10 - Eatonville, Washington

Brad and Melinda,

I truly hope that your vacation turned out to be a great two weeks off. While the two of you were working on your tan lines, I was stuck here practicing the panflute. I go out to my little 10' X 12' private office building about 5-8 times a day to practice 10-15 minutes per session. I do have a lake and an orchard with over 100 apple, pear and plum trees as my scenery. And, Mt. Rainier Park is only 22 miles away, so our Mt. Rainier gets to be the backdrop behind my orchard. You have your Hawaiian beach; I have my trees and mountain. I guess we all have our own crosses to bear don't we. lol

I received the box with the three new left hand panflutes in the mail today. The panflutes arrived in good shape without any damage to the box. They are what I wanted and will get plenty of use. Thank you!

*** Great Customer Service ***

Greg


5-5-10 - 5-19-10 - Traveling, No Letters


5-4-10 - Causarina Beach, Australia


Greetings

The Panflute I ordered arrived today it looks and sounds amazing my son is extremely excited to get started

Many thanks

Kind Regards

Kathy


5-1-10 - Eatonville, Washington

Dear Brad and Melinda,

I did meet up with my mail delivery person today and finally got my panflute and books. I am very happy with the panflute. It is very easy to play and I consistently get good quality sound out of it. It is very much easier to play than the one that someone gave me last year as a gift.

Anyhow, I just wanted to say thank you for the panflute and your great customer service. I will probably spend way too much time practicing on it this weekend. I'm pretty sure that I will be in the dog house with my wife by the end of Sunday.

Sincerely,

Greg Rogers


4-28-10 - Alvin, Texas

Got it today. Love it! Awesome instrument. Thank you so much. Now I just have to learn to play it.

Glenn


4-26-10 - Skjern, Denmark

Dear Melinda and Brad.

I've got my panpipes with the post today.

So it takes only seven days, from Hawaii to Denmark

Many thanks for that: O)

Greetings Dennis


4-22-10 - Zurich, Switzerland

Dear Brad and Melinda,

I had ordered my tenor pan pipe about 3 weeks ago and was very impressed

that US priority mail got it from Honolulu to Zurich within 4 working

days!!!

Parcels within Europe sometimes take much longer.. there were no custom duties to pay either, which was a positive surprise.

After having played briefly on a German pan pipe for beginners, I was

impressed by the great difference when starting to play on your Hawaiian

made tenor pan pipe.

It is a more rewarding experience for me, as it takes less effort to play

and has a "warmer" sound to it. It also turns out that I can play more

pieces of music I like with the extra pipes I was missing before.

Furthermore, it seems that I can see my progress almost on a daily basis (I

try to play about 30-50 min a day).

As I have already told you on the phone, Brad, you are my long-distance

teacher, as I learn from watching you play my favorite pieces of music on

youtube.com

My plan is to improve my playing and to ask a friend to accompany me on the

keybord/piano, which will be a new and exciting experience I'm looking

forward too.

Again, I can only recommend this tenor pan pipe from Hawaii. Thank you also

for the introductory DVD sent.

With kind regards,

Gerry

Dietlikon near Zurich,

Switzerland


4-19-10 - Pearland, Texas

Just wanted to let you know that the 2 Grand Tenor panflutes arrived today. They are absolutely beautiful instruments. I can see the care you put in each instrument.

We haven't had a chance to start the instructional DVD, but we have played with the flutes some - enough to know that the tone is gorgeous! We managed to play a recognizable 'Good King Wenceslas' (me on melody, Joe on harmony) and I was able to play a sharp - not well, but enough to get an idea of how it's done and to know that - with practice - I'll be able to do it.

We're really looking forward to working with these wonderful instruments. Thank you so much!

Joe and Riva Laughlin


4-18-10 - Bowser, Canada

Hello Brad!!!!

I am so excited, I just picked up the panflute at the postoffice, it sure got here very fast, and I can't wait to try it out, it all arrived in good condition! Many thanks!!!

The Panflute looks so beautiful!!!!

I just pray that The Good Lord will give me his special gift, that I will be able to play it well, but that will take some time, I do realize that it will take practise.

Well, just wanted to let you know, and I am going to have a good look now at your DVD, and get all the help & advise I will need!!!!!

Many thanks again!!!!! Regards!!! Rita Hymans, in Bowser, Canada


4-17-10 - Mexico

Hi Melinda and Brad,

How have you been? Thank you very much and just to let you know that we received the pan flute today in the morning. The person who it is for is going to be very happy and its going to be a surprise for her. I apreciate your atention and glad to get to know you by email and phone.

I'll be in contact with you as she gets forward learning how to play!

Thank you and have a good afternoon! - Juanito


4-17-10 - Germany

Hello Brad,

the Grand Tenor Panflute is arrived at the customhouse on 08. April 2010.

I was on vacation in Italy for one week from 07. April till 15. April 2010.

I collected the package on 16. April 2010

The Flute was properly packed.

Now I must train and drill and train and dril

Thank you for a wonderfull made instrument!!.

Best regards from Germany

Volker Bleisinger


4-16-10 - Long Beach, California

Brad,Got the new pentatonic (FunPipes) pan flute today and have not put it down. I am having fun just making up little tunes that sound good. I do much the same with my Strum Sticks because you can't really make up little songs that don't sound pretty darn good. I will probably play this new flute a lot because it is so simple to have it right by your side and just pick it up and enjoy. Thanks for making a really fun little musical instrument that you can't go wrong with.

Thanks again for a nice flute that I will enjoy for a long time and thanks for the CD's..

Gary Howe


4-15-10 - Sofia, Bulgaria

Hello Mr. White,

I got the Grand-Tenor with Inlay on 13.04.10. Thank you very much.

By the way, have you sold panflute to some other Bulgarian?

Regards, George Kostov

Good to hear it arrived safe and sound. I think you are the first to Bulgaria :) We have sent them all over the world; from China and Japan to Egypt, Afganistan and Saudi Arabia to Norway, Sweden and Russia to Australia, New Zealand and to the islands of the South Pacific. Just about everywhere (read some of our letters) .... But I think this is the first to Bulgaria.

Aloha ... Brad White


4-13-10 - Knaresborough,  England

Today is 13/04/10 in England and a beautiful set of pipes has landed at my door. Thankyou very much. As i have absolutely no musical abilities so this could be an interesting journey but a fun one.I hope to do a sort of video diary of my progress or my frustration whichever is the most prevalent. Everything was packed well and the box contained everything you said it would so youve done your bit now its down to me.If you spot a crazy yorkshire man coming down Ena Road using a pan flute as a weapon things aint going well but i think they will.

SI THEE FE NAA (yorkshire for Aloha)

Mick


Free email, video and phone support to all of our clients.

 © The Panflute Shop 2021. All Rights Reserved. Website By Sparkle Themes.